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Verified
5/5

2016-10-27

Services Rendered Beyond Expectations

"My requested lenses were delivered as promised and worked as expected. The level of service was really delivered in the new account set up process. I was quick, concise and allowed me to fullfill my involvement on a scheduled shoot on time"


Verified
5/5

2016-10-24

Saved our Vacation

"Thanks to LensRentals.com our photo safari to Yellowstone National Park was a huge success. My personal lens broke and we were just 10 days from our trip. LensRentals.com had exactly what I needed at a price that didn't damage our budget. Thanks for the save !!!"


Verified
5/5

2016-10-24

Lens went for a trip!

"I was going on a helicopter ride and wanted a better lens than my 18-55 kit lens. Im not a professional or even close to it, I just wanted a lens that could do a bit more than what mines could and lensrentals delivered! I was able to get this image

https://www.instagram.com/p/BLw1c-AhRM3/

Which isn't amazing but I am very happy with!

Not only was the lens amazing, but their service was incredible as well. I received emails from them to make sure everything was going well. Thank you lensrentals I definitely recommend and will definitely rent from you again!
"


Verified
5/5

2016-10-24

The best around

"Everything about LensRentals was great."


Verified
5/5

2016-10-23

Great Selection AND Great Customer Service

"LensRentals.com never fails to deliver on Quality adn Prices"


Verified
5/5

2016-10-21

"The Lens's I have rented have been amazing and
The service level from LensRentals is even more Amazing !!
"


Verified
5/5

2016-10-21

Amazing Company!!

"Super convenient place to rent from. Choose the dates you want the rental for and items will arrive on time, packed professionally. Return is hassle free. All you need to do is repackage everything in the case and box it came with, put the shipping label on, and drop off at a FedEx location. Super convenient, super easy. Customer service is wonderful and friendly as well. If you have any questions, don't hesitate to contact them. "

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Verified
5/5

2016-10-21

Painless experience

"Rented some camera and lighting gear for a wedding shoot. This vendor stood out for the ability to pick up locally in Nashville (thereby avoiding shipping charges), wide selection, and reasonable prices. I changed my mind several times after placing the initial order and added on/swapped a few items each time; on each occasion, I heard back extremely quickly from the efficient and courteous staff and my order was updated accurately with no headache. Pickup and dropoff took less than a minute and the gear was packaged efficiently and in great shape. Would definitely rent again and recommend to others."


Verified
5/5

2016-10-20

Great Service and Easy to Manage

"Order came when it said it would and was easy to send back. Lots of availability and choices of cameras and lenses."


Verified
5/5

2016-10-17

Perfect place to rent from!

"Shipping arrived a day ahead of time. Cameras and lenses were packed in professional case and pouches for protection. All equipment was in excellent condition. No issues on my shoot. Easy to pick up and drop off equipment at local FedEx store."


Verified
5/5

2016-10-15

Easier than expected! New Fan

"OMG! I was scared at first to try this company but they deliverd fast and made returing so easy! I also loved the selection of lens rental and the price!! I will for sure use again! I am a new fan."


Verified
5/5

2016-10-14

Fantastic service, fantastic rentals

"I don't rent many lenses, I'm just a hobbiest, but when I do I will only rent from LensRentals. Never had a problem with getting my lens on time and they are always in excellent shape. Money well spent and its a great way to test the more expensive lenses for purchase later on. Ordered on 9/30 for delivery on10/4 which gave me one day to try out the lens before I left to attend a big car show in Ocean City, MD"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-14

Favorite camera rental service

"I've rented gear through Lens Rentals several times a season for the last few years. Every transaction has gone smoothly and the gear always arrives in great shape. The customer service is top notch too, quick to respond and happy to help. Great company. "


Verified
5/5

2016-10-14

Super snazzy satisfied!

"Super snazzy satisfied! Thank you!"


Verified
5/5

2016-10-11

Fantastic Experience!

"I called customer service before I ordered and they explained the process. Everything happened exactly as described. The lens was in great shape, the packaging was safe and easy. The return process was simple, use the same box and add the provided shipping label and send. I will use LensRental.com again!"