"After doing my homework and comparing the specs and prices of Alienware, Voodo, etc., I bought a 15" Hornet from Lethalpc back in October 2003. Since then, I could not be more pleased with its performance.

Lethal shipped my pc within a few days after I placed the order, just as they said they would.

Though they made an error (it shipped with the wrong hard drive installed), the problem was corrected immediately. The correct hard drive was sent, along with clear instructions on how to swap it out and preserve any data I had already loaded in. They also paid for the return of the old hard drive.

In all my dealings with Lethal, they have been courteous, helpful, and - most important - they do what they say they are going to do. I would buy from them again, and recommend them unreservedly.






"

"Simply put this is the best computer I ever had, bar none. But if you want to get detailed I can say a few things, but only a few, because there is way too much good stuff going on in my mega machine then to print here. First off the case.
I still can't even believe this thing. Its more like the exoskeleton of some alien space pod than a mere pc cover. But of course looks are superficial, even looks as magnificent as my computer's, so what really is important is the brains of the beast. And its got the best brains in the world. I made sure of it myself as every component was built to the exact specification of my studio and thourougly tested and configured for beyond optimal performance before it ever even came out of the box. I love this machiine, and everytime I come into my studio I see this glowing whirring neo-future machine that just makes me so damn glad that I made my computer a Lethal PC.
"

"The computer arrived at the expected time and was built solidly. The only problem was a loose IDE cable which was quickly diagnosed after opening up the machine. Computer ran beautifully on first boot and hasn't had any major problems since. I have been a customer of LethalPC since they were founded and have dealt with both Bill and Tim when they were working at NexGen Technologies. I have complete faith and confidence in their skills and abilities to make you a happy customer like me. If you ever have a problem, you can always get a live person right away without having to navigate through an endless maze of voicemail hell. I have bought 3 machines from LethalPC and have recommended them to several friends who have also purchased custom built machines. They all seem to be extremely pleased with their machines!"

"Lethal PC was great to work with. They helped me get a great laptop which has exceeded my expectations. I live and die based on my pc because I run my own business and need it for all aspects of my job. Lethal PC was easy to work with and they gave me a great deal. Whenever I have a question I can call them and they help me out right away. Lethal PC is absolutely great."

"I am very satisfied with the product and service I have received from Lethal Pc. I will continue to fill my computer needs with Lethal Pc. Tim and Bill take their work very seriously and it shows in the quality and service I received. Good Job guys keep up the good work."

"Bill and his team created a custom built machine for my Digital Video needs. It is a very powerful and functional system that so far I am very pleased with. Most of all I am pleased with Lethal PCs customer service. They want to make everything as right as possible for the customer. If everything is not perfect for the customer they let you know that they will make it right! Bill is serious about his business and will continue to succeed!"

"I want everyone to know that this company is the best!! Bill and the techs from LethalPC went way above the limit of helping a customer. I could applaud them all day, but spam sucks. Anyhow, guys and gals, this company is the best out there when you are considering buying a gaming machine!!

Thank you again Bill!

An Extremely SATISFIED Customer,

Marty McDonald"

"Great personal service. Tech is always available. Customer satisfaction seems to be a real priority. Bill went to great lengths to get additional peripherals at rock bottom prices. Computer has been rock solid stable since purchase. We got everything we expected and then some!

K. palmer"

"The people at Lethal are excellent to work with. They take great pains to insure their product is the best you can buy and your buying experience is a good one. I will buy any replacement or additional computers from this company - you do get spoiled by excellence."

"I searched the web for the best place to buy a PC at a good price without sacrificing quality. I concluded that Lethal PC was my best choice. I wasn’t disappointed. Bill spent as much time as needed to make sure that I got exactly what I was looking for. After I placed my order my machine was built in a timely manner. Once completed, I was offered the option to pick my PC up personally which I took since I live less than 70 miles from Lake Worth. I got to meet Bill and I must say everything he does is very professional. Even details, such as my specifications as to exactly how I wanted the software installed were followed. I world recommend Lethal PC to anyone wanting to buy a quality PC at a good price. "

"When I began looking to upgrade my current system I shopped all over the internet for a company who would help me design my needs for the current as hopefully be technologically capable of handling tomorrows technology. I came across a company named NexGenMicro, now LethalPC. In speaking with Bill Conners he assured me his company and staff were rated 9.5 out of a possible 10 when it came to building a custom machine such as the one I wanted.

All I can say about these guys is that the 1-10 rating scale does not reach to the levels of their talent, knowledge, customer support and quality. Perfection as we know it is a 10, This company far surpasses any expectations I had, based on past experiences with other companies, and I give this Company a 10+ overall rating.

Just like the TV commercials--"These Guys Are Good""

"This is my first machine from Lethal PC, and I must say, it won't be my last! For my particular application, this machine far surpasses my expectations. I use 3D Cad programs for my engineering projects, and Adobe and Macromedia products in my web design and management projects. In addition to a full complement of other office softwares. Not the usual home user. The machine I chose was more than I was used to using, and now I am so glad I chose the upgrades I did. I just couldn't find a machine with this much power for the price I paid. Bill and his staff were absolutely the BEST in explaining to me in plain terms the benefits and downsides of any of my configuration choices. I called Bill on a couple of occasions during the "build" stage with a couple of configuration questions, and found him to be MORE than accomodating in taking the time to answer my "simple" questions. I fully realize that it would have been VERY easy to just fluff me off with a generic answer that would probably answer the question. But he went the extra mile in explaining the reasoning behind the answers so I would have the benefit of being a customer that was just a little bit more educated and MUCH more satisfied! In my asking people what they thought of a vendor, the most important question I could EVER ask is, "would you buy from them again?" In this case, my answer is a resounding YES! ALL my friends and colleagues are painfully aware of where I got MY machine! I tell them OFTEN! ESPECIALLY when they have difficulty with their DELL and Gateways!!! "

"Where do I begin? I purchased my system from NexGen just prior to the merger with LethalPC. The product was delivered by UPS in less than ideal conditions. I got on the phone with Bill, sent the machine back and waited nervously. When I got the machine back, UPS had done its damage ... AGAIN! So I sent the machine back.

Bill and his staff did their level best to fix my machine during what I'm sure was a hectic time for NexGen/LethalPC. The machine I got back exceeded my wildest dreams. It hums along quietly mocking all the other computers I've owned in the past. When I flip the power switch, the lights of Detroit dim in homage to the computing power I am about to wield.

I want to shout from the highest mountain top that Bill and LethalPC are far and away the best company I have ever dealt with. Their professionalism and knowledge far surpass the "big boys" in the computer industry.

I do not hesitate in recommending LethalPC to anyone who wants a top notch computer system built with premium components, care and diligence.

LethalPC stands head and shoulders above the competition."

"The Lethal PC Team was most instrumental in updating our entire office system. Their observations about our business and usage were very helpful in making the decision on exactly what components we required - and what we could do without. All of the machines were custom built to suit our needs and installed in a prompt and professional manner. We have had to make a few inquiries with regards to our new operating system, but have always been able to reach Bill who has been most happy to help. We would recommend Lethal PC to anyone who prefers service with a 'Personal Touch'. "

"This is my second computer built and delivered by LethalPC, formerly NexGen Computers.

From beginning to end, the experience had always been positive and my purchases have always been handled in a courteous and professional manner.

I have made several special requests for components not listed as available, yet every effort was made to procure those items for my systems.

Lastly, LethalPC did an excellent job on 'stealthing' my 3.5 floppy, CD/CDRW and DVD-R Drivebays.

I guess my decision to edit my original high rating given to this company was most affected by the unresponsiveness of the company to a problem I had post sale.

I had ordered MS Works 2002 Office Suite pre-installed and when I received the computer I had problems with the software program.

Rather than involving Lethal PC, I first tried to get free MS support only to find out that because I had purchased the software suite from an authorized reseller [Lethal PC], I was not eligible for free support.

I then called Lethal PC, spoke to Bill, who after initially saying he could not support the product, assured me he would call me back - that he was busy at the time. I had no reason to think he would not do as he said, as he had always returned my calls [and emails] promptly. Another phonecall went unanswered as well as two direct emails to Bills email address. More than one month later, it's obvious that I won't be hearing from him to try to work out an equitable solution to my problem.

If I had known [presale] that he could not support MS products, I would have purchased the software from a reseller who could provide that support. It's as simple as that.

At this point, my previous positive experiences notwithstanding, I could not recommend this company to a friend or acquaintence, not because they do not offer support for the software product I needed support for but rather for the shoddy customer service and avoidance tactics I experienced post sale."