"The sale process was quick and easy. However after receiving the product it was missing a very important component. When I called Letusdirect to find out why I was sold a piece of equipment that was missing a part they told me they could fix it if I sent it back and paid nearly $300 for the part. What? Needless to say after talking with them I was finally able to get them to agree to fix it free of charge. But the overall experience of paying so much money for a piece of equipment that was missing parts and then be expected to pay extra to have it put was what made it such a dissatisfying experience."

"I had to discuss my order and I got good advice. The product came promptly and it meets my needs."

"The first order I place was in fact missing multiple parts, but they corrected the situation and were very nice about it."

"Lense adaptor was dirty inside"

"Wonderful customer support"

"I truly believe in my heart Letus is better then what I have experienced. "

"Excellent service, very fast dispatch."

"LOVE the Letus! Bought on line, delivered fast, delivered what I purchased. "

"Excellent service, excellent product!"

"After an initial problem with supply, I received good communication from Kristina at Letus and my viewfinder was shipped. I'm very happy with the product."

"Customer service was quick and friendly but certain items that said were available were not and took months to arrive after all other gear did. They also said they were going to send a free item for taking such a long time with the backorder but it never arrived. "

"Great company - good service!"

"Correspondence was excellent as was the speed of shipping.
I would shop with them again in an instant.
A very professional business. TWO THUMBS UP!"

"Fast shipping. Item as described."

"100% what I wanted and needed"