"Great place to get genuine oem Lexus parts at the best prices"
"Excellent service. The shipment only took 2 days to arrive in Puerto Rico. I liked to compare on this site. I will continue shopping with them."
"Great site had all the parts I needed!!"
"easy to navigate, informative. what else can you ask for? "
"easy to maneuver site and find what i was looking for! Pricing was great as well."
"Best price for OEM parts. "
"I'm a lady who owns a 2004 GX470 with about 155,000 miles on it. I'm not a mechanic and have to bring my GX470 to truck shops and sometimes the dealership. I am very fortunate that sometimes they allow me to save money by purchasing the part myself and pay for their labor. And whenever they let me buy the part -- I rush to Lexus Parts Now. Let me help you save time --- I have exhausted myself researching the internet,... this is the place that has the best prices for the GX470. Well,... for my 2004 anyways. "
"Well i don't have the parts installed yet but so far so good. I have called around locally and the prices are just ridiculous. So i looked on here at the slip up of a parts technician at a dealership in my area and found the prices on here to be spectacular. Thanks LexusPartsNow."
"The ability to make sure that the parts fit the car (via a VIN number) is awesome. Can't wait to get the parts!"
"I found the part I came to your site for but due to unclear graphics and parts breakout, I had to go and search other sites to locate actual part numbers only to find that you don't have the part number I actually need. I was hoping to place my order for EVERYTHING right here. Hoping you can get better parts diagrams and better graphics to describe precisely where the part is located if there's any doubt in the picture, the description should give better detail."
"All the parts I'll ever need!"
"Wish it was a little easier and less convoluted to find what I needed but.... price and availability is amazing thanks"
"I bought a set of floor mats for a RX350 for my wife's XMAS present. After XMAS we found the the wrong mats were shipped and they did not fit. Customer service refuses to do anything about it because I waited longer than 5 days to notify them and that I had thrown away the plastic bag they were shipped in. This is simple - they shipped me the wrong part and now refuse to do anything about it."
"Easy to order and question answered quickly."
"Fast,efficient and worry free."
"Love that I can come here and get ANY Lexus part I need. Unfortunately, shipping costs for parts that weigh next to nothing will probably keep me from coming back and ordering again. It's astronomically cheaper to to go multiple other sites offering free shipping even if the parts are a little more expensive."
A rep from LexusPartsNow.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. After further review with photos that were provided, it was determined by Lexus part specialist that the parts received was correct for what was ordered. We strongly recommend for our customer's to use their VIN information for the most accurate results. Unfortunately since the original packaging was no longer available, it was denied for that reason as all parts must be brand new same condition as it was received. Once again, we apologize for this great inconvenience and thank you for understanding. ”