"Great place to get genuine oem Lexus parts at the best prices"
"Couldn’t find part at local dealer. They were going to order and I would have to come into the dealership to pay before they would order. Which wasn’t convenient for me. I would not take a credit card over the phone so I looked online and found it very quickly and easily and GuessWhat they took my credit card over the phone I will buy most of my parts from now on from this company. "
"Your shipping charges are very expensive. There should be more options for shipping with a later delivery at a lower price."
"shipping Cost after spending $700 worth of parts"
"I have gotten a few parts from here already and I must say a great site to use if you want a good price and quick shipping! I am a fan of using oem parts myself so naturally I try to get them as a first option. Definitely coming back whenever I need to get more parts for my car. "
"FIRST TIME AND IT WAS SOME WHAT CONFOUNDING AS TO HOW TO ORDER STURTS FOR MY 460 SO I DID NOT... OTHERWISE PRETTY GOOD"
"Quick response to inquiry. "
"it would help if you have actual picture of the part, so there is no confusion (rockauto has it!) you only have schematics, so lets hope is not a wrong part"
"All good. Prices are reasonable too."
"Excellent experience, prompt shipping and solid communication during the process. "
"Part came in before actually date which I was very please with also part fit as promise and my Lexus IS is as good as brand new again thanks guys "
"Very happy with this purchase "
"Part ordered, arrived on time. It wasnt needed anymore. They helped me get $9 discount return shipping after charging me $80+ for original shipping. Be sure you want/need part, otherwise you will lose out on original shipping cost and 20% restocking fee."
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. All shipping cost calculations are estimates from USPS/UPS/FedEx. We will match the price from an online retailer only and has the final decision for matching an online price. If we match an online retailer’s price, it must include shipping charges in the price of the item. We apologize for any inconvenience and thank you for understanding.”
"very user friendly and even had technical support fix an issue i had with a mistaken order. "
"Glad to find a reasonably priced Lexus parts source for my 1999 model LX470."
"very easy and fast - very easy and fast"
A rep from LexusPartsNow.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. In rare occasions where the actual cost is higher than the estimate, we will always inform you first for further instructions before proceeding with the order. All shipping cost calculations are estimates from USPS/UPS/FedEx. We apologize for any inconvenience and thank you for understanding.”