ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.06/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.06/5
Customer service:
3.45/5
Return/Replacement policy:
3.23/5
Featured Review


Verified
5/5

2020-01-09

Door hatch lock

"Part arrive as just promised. Great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-07

OE equipment

"OE equipment without the dealer prices, shipping is quick."


Verified
5/5

2020-01-07

Excellent quality parts

"Parts are in great condition, brand new, never used.shipping was fast and customer service is great too. Definitely my "go to" site for Lexus parts"


Verified
5/5

2020-01-02

Fast and Easy

"Pulled up all the parts needed at a great price, shipped to my door. My local Lexus dealer had to order parts anyway, so this was cheaper (by far), and I didn't have to drive 60 miles round trip to get the parts. Win Win"


Verified
4/5

2019-12-28

challenges

"the descriptions are not descriptive enough, and the drawings are not helpful for the parts I was looking for, could have been a better experience."


Verified
5/5

2019-12-23

Easy purchase

"Quickly found what I wanted and checkout was simple. "


Verified
5/5

2019-12-22

Thank you for your service. I looked all over for a decent shipping rate.

"Minimum of $250 for shipping those mats. Completely ridiculous. So thank you very much for your honesty and your service. It's much appreciated. "


Verified
5/5

2019-12-20

Great prices for OEM parts!

"Needed to replace brake rotors and pads on all 4 wheels. Debated on going OEM or aftermarket. Ultimately decided to go with OEM given the original pads and rotors lasted 91K. Lexuspartsnow had the best pricing, website was easy to use and item shipping was pretty quick......especially when you consider the weight of the rotors."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-19

Great Service

"Very good pricing and processing of order was very quick. Shipment arrived in a matter of days."


Verified
5/5

2019-12-17

Impressed

"Part was exactly what it should be, came quickly and pricing was excellent.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2019-12-17

Good prices, needs better over the phone support

"Prices were good and website was good. I was a little disappointed that when calling to clarify information on a part, there was nobody to give me help over the phone. Everything has to go through email. That may be the way of the future, but I still find parts dealers these days with knowledgeable on the phone staff. Yes there was someone on the phone, but they just forwarded me to an email link online. There is no replacement for a live knowledgeable person on the phone. "


Verified
4/5

2019-12-12

Fast process but not foreing credit card accepted.

"Please, you should admit foreign credit cards.

Thanks.
"


Verified
4/5

2019-12-09

Raped by shipping

"30 dollars to ship two lamps that are already overpriced and can fit in a coffee cup with additional packing materials. Mierda!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-08

"This website has the lowest prices and was easily navigated around the site."


Verified
5/5

2019-12-07

New Brakes for daughter

"Parts fit perfect and pleased with parts search for specific vehicle"

Detailed Review Benchmark + -
Pricing of products and services