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Product & services pricing
4.06/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.06/5
Customer service:
3.45/5
Return/Replacement policy:
3.23/5
Featured Review


Verified
5/5

2019-10-28

ALWAYS ON POINT!!

"I love shopping here for my lexus with prices you can't beat. Have not had any bad experiences with any of my purchases thus far!!"


Verified
1/5

2019-10-21

Scammers

"Do not buy from these guys they sent me incorrect parts to begin with no labels kn the parts sent it back the way it came in paid for shipping, they refused saying the labels were taken off which were never there to begin with
No refund lost $ 300 they have no consideration for a customer only care about money DO NOT BUY FROM THEM pure scammers
"

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Rep reply posted 2019-10-29
A rep from LexusPartsNow.com, GeorgeGPG, has responded:

“Dear customer, We apologize for any inconvenience you may have experienced. Customer service is our #1 goal. Check your inbox for an update that we emailed you on 10/21/19 regarding the status of your RMA request. ”


Verified
5/5

2019-10-23

Good price for hard to find parts

"Was able to source older hard to find parts through you guys AND at a great price! Saved to bookmarks for future inquiries! Thank you!"

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Verified
5/5

2019-10-22

Right parts, quick delivery

"Exactly what I was looking for. Wouldn’t change a thing and will look here for future needs. "

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Verified
5/5

2019-10-22

Great site.

"Quick and accurate oem parts."

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Verified
5/5

2019-10-22

Excellent Email Response Time and Easy Checkout

"The response time to find out if a part was available was quick and it was easy to place an order "


Verified
1/5

2019-10-17

Paid extra for Overnight shipping... Expected arrival 7 days later.

"I paid the extra $35 for overnight shipping. 6 days later, I received a confirmation email of my order and that it wold be shipped. I needed the part, as I was leaving for a 2000 road trip and had to depart with a broken side mirror. Dangerous to say the least. Disappointed with LexusPartsNow. "

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Verified
4/5

2019-10-22

Thorne's review LPN.com

"LPN.com easier to order on than other links!"


Verified
5/5

2019-10-22

Great Genuine Parts!

"Parts are always a perfect match! Great Price!"


Verified
5/5

2019-10-21

Wish it was easier to find parts

"I wish you had parts diagrams or pictures of the part. I am having a hard time finding a specific part.

Everything else is great
"


Verified
5/5

2019-10-17

Great Service

"Been using them for years for lexus parts. Good prices and service."


Verified
5/5

2019-10-04

Excellent service

"I am satisfied with the quality of items purchased and the prompt shipment...customer service was also top notch..."

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Verified
1/5

2019-10-08

HORRIBLE SERVICE

"They sent me the wrong /defective part to my Lexus but want me to pay for shipping to send it back and a restocking fee. HORRIBLE SERVICE.....DON'T ORDER FROM THEM GO DIRECTLY TO YOUR DEALER. LEXUS SHOULD NOT ALLOW THEM TO REPRESENT THEM............CALLING MY ATTORNEY. IT'S NOT THE MONEY ITS THE PRINCIPLE"

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Rep reply posted 2019-10-16
A rep from LexusPartsNow.com, GeorgeGPG, has responded:

“Dear customer, we apologize for any inconvenience you may have endured. Customer satisfaction is our #1 goal. Our RMA department has approved a return for this item. Please check your inbox for return instructions. Thanks for contacting us. We greatly appreciate your business. ”


Verified
5/5

2019-10-10

great..awesome

"great, excellent pricing.."

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Verified
5/5

2019-10-09

Converter for tow rx350 2011

"Fast ship. Reasonable price. Perfect fit."