"All items are really bad wrapped"

"Took over 30s to get to checkout page, then froze after submitting payment info. Had to refresh the page to reload."

"Had to repeat several sections because the next step wouldn't complete. took way too long to place the order."

"Site give more detail about where used and the specific application as well is a little better pricing on most things. Purchase was just made so I can't speak to delivery or packaging."

"Website was slow. Had to wait a couple hours and come back to the order to get it to process"

"Always amazing service and speedy delivery!"

"easy to navigate..
although, should have contact phone number to check availability before ordering "

"No hassle and quick ship.
Have used Lexus parts now multiple times and have always had good turnaround on parts no damage and no issues. I’ll use them again."

"Parts were pretty easy to find. The pictures included with the parts were not that great. One part didn't look like what it was, at all."

"I order 2 small smog parts totaling about $150 and the shipping was $23. They had to change my order to 1 part at the cost of $63, the other part was discontinued. The shipping stayed the same. The size of the parts are about 2.5"x2". USPS large flat rate box cost less than $23"

"Easy to use and navigate and find the part for my Lexus"

"I love websites that help you find 'hard to find' clips, thingys, etc. This was quick and easy. "

"part catalog is exactly the same as on Lexus web site."

"Great website, found each part in one try"

"Very easy to shop. I just have to put my VIN Number"