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Product & services pricing
4.05/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.14/5
Customer service:
3.62/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2019-03-26

Great service

"Ordered a few things the order shipped fast. Shipping gets kind of expensive so factor that in when you order. You may find it cheaper on eBay or amazon but if you’re getting a few things this site is the way to go. "

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Overall product shipping and delivery process

Verified
5/5

2019-03-26

Fast and arrived as expected

"Great savings, arrived quickly and look good."


Verified
5/5

2019-03-26

Perfect fit!

"Thank you for fast service and quality part?"

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Pricing of products and services

Verified
5/5

2019-03-26

Great customer support

"Needed some instructions and was able to immediately chat with Deana and get pointed in the right direction."


Verified
5/5

2019-03-25

Awesome

"I like the prices....the shipping on time."


Verified
5/5

2019-03-25

"Everything I've ever ordered has bee right and on time"


Verified
5/5

2019-03-22

Hard to F

"Hard to find this part, but you had it. For half the price!!!"


Verified
5/5

2019-03-21

AAAAA+++++

"Easy ordering Great Website"


Verified
1/5

2019-03-21

Terrible service

"No one knew the part number
When I called ---the customer service guy told me that he doesn't know the part number for the Lexus key
I had to send 3 emails and wait a whole week for a response
I finally got a response.
The price is much better than the dealer
"


Rep reply posted 2019-03-22
A rep from LexusPartsNow.com, GeorgeGPG, has responded:

“Hello,
We apologize for any inconveniences you many have experienced. Our representatives are not part specialists and are unable to provide specific part details. We can only assist in providing information regarding order status, parts availability, help in returns, and general policy information through phone and live chat. The service for part specifics is only offered via email. Sending a Parts Question email to the wrong department may result in delays as they may be directed to departments that receive high volumes of emails that are not sent directly to parts specialists.


Verified
5/5

2019-03-18

Great service, great parts

"My previous order of Lexus brake parts was easy to order, good prices and was shipped and arrived on time."


Verified
5/5

2019-03-18

Great sitr

"Easy to find what I needed and checking out was a breeze "


Verified
5/5

2019-03-17

Brake Pads

"Ordered Brake Pads for my RX300.
I wondered why front pads showed part number 04465-48010 replaced by 04465-48060.
"


Verified
2/5

2019-02-23

Disappointed

"The part was damaged when it arrived. The packaging had no visible damage so it was not damaged in shipping. I failed to open the package for weeks. I probably should have contacted the seller but I needed to install the part because I also made the mistake of taking off the old part before opening the new part. I’ll have to buy another one which makes the part really expensive. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-13

Easy as the morning sun!

"Easyest ordering process ever!"


Verified
5/5

2019-03-13

Easy-Pizy

"Simple process to search and order needed parts - Reasonable prices"