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Product & services pricing
4.28/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.18/5
Customer service:
3.89/5
Return/Replacement policy:
3.40/5
Featured Review


Verified
5/5

2019-03-27

No surprises

"The right parts, shipped quickly at a fair price. Being able to use PayPal was a bonus."

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Verified
5/5

2019-03-27

Quality and genuine Lexus parts. Quick shipment, and good price.

"I will use LexusPartsNow.com again with no reservation. "

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Verified
5/5

2019-03-27

Great fit and color match and at a good price...I am very pleased

"Had a hard time finding the front spoiler that would fit my LS460....not only did I find the part at Lexuspartsnow ..but the it was prepainted and at a price I couldn't believe...the fit and color match was perfect "

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Verified
5/5

2019-03-26

Lexus parts

"Extremely fast delivery on time"

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Verified
2/5

2019-03-26

Poor website description of items

"As above. Double check before ordering anything. CSR not very helpful either."


Verified
5/5

2019-03-26

Great price and shipping

"Easy search and details of parts "


Verified
5/5

2019-03-26

Great service

"Ordered a few things the order shipped fast. Shipping gets kind of expensive so factor that in when you order. You may find it cheaper on eBay or amazon but if you’re getting a few things this site is the way to go. "

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Verified
5/5

2019-03-26

Fast and arrived as expected

"Great savings, arrived quickly and look good."


Verified
5/5

2019-03-26

Perfect fit!

"Thank you for fast service and quality part?"

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Verified
5/5

2019-03-26

Great customer support

"Needed some instructions and was able to immediately chat with Deana and get pointed in the right direction."


Verified
5/5

2019-03-25

Awesome

"I like the prices....the shipping on time."


Verified
5/5

2019-03-25

"Everything I've ever ordered has bee right and on time"


Verified
5/5

2019-03-22

Hard to F

"Hard to find this part, but you had it. For half the price!!!"


Verified
5/5

2019-03-21

AAAAA+++++

"Easy ordering Great Website"


Verified
1/5

2019-03-21

Terrible service

"No one knew the part number
When I called ---the customer service guy told me that he doesn't know the part number for the Lexus key
I had to send 3 emails and wait a whole week for a response
I finally got a response.
The price is much better than the dealer
"


Rep reply posted 2019-03-22
A rep from LexusPartsNow.com, GeorgeGPG, has responded:

“Hello,
We apologize for any inconveniences you many have experienced. Our representatives are not part specialists and are unable to provide specific part details. We can only assist in providing information regarding order status, parts availability, help in returns, and general policy information through phone and live chat. The service for part specifics is only offered via email. Sending a Parts Question email to the wrong department may result in delays as they may be directed to departments that receive high volumes of emails that are not sent directly to parts specialists.