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Product & services pricing
4.05/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.14/5
Customer service:
3.62/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2018-08-15

"Ordering is very user friendly; fast response on questions asked. Keep it up"


Verified
5/5

2018-08-09

excellent

"prices are excellent. good"


Verified
5/5

2018-08-09

Easy to use

"Very easy to use, good pricing!"


Verified
4/5

2018-08-08

"Price is good. It would be nice to have more detailed parts diagrams."


Verified
2/5

2018-08-07

Somewhat dissatisfied

"I was excited to find this site and it had what I hope is the guts of the motorized mirror on my wifes Lexus but then I emailed the company three times to verify the part was correct with absolutely no response. I think you guys have tons of parts for the Lexus but customer service is highly lacking which is unfortunate because you guys have the most extensive list of parts for Lexus that I have found."


Verified
5/5

2018-08-04

"......so far so good,....now if the” wallet card “for my ‘08 Lexus 600h L can be programmed to work as a third key to operate the car then i’ll Be extremely happy,.......not happy about the LARGE shipping charge, over $18 for a “credit card” sized item that should take a .50 cent stamp & no. 10 envelope ?"


Verified
4/5

2018-08-03

great prices, watch the shipping

"prices are great, watch the shipping! It was 25% of the cost ($20) making it close to dealership prices..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2018-08-03

Shipping Cost Excessive

"Two small plastic items cost $18.50 to ship. They may brag about the discount savings but get you on the shipping cost."


Verified
5/5

2018-08-01

shipping

"great prices ,shipping a killer"


Verified
2/5

2018-07-31

expensive shipping

"$130 shipping for four small parts"


Verified
5/5

2018-07-31

Lexus For Me

"It appears that Lexus Parts Now is cheaper than the dealership. "


Verified
5/5

2018-07-30

Easy Purchase Online

"It was easy to search for my parts and best prices around online. Order parts from here many times in the past and been very good so far."


Verified
5/5

2018-07-28

really easy to navigate the site and found what i needed

"i needed a certain part and it was easy to triage down to what i needed. the ending spot had three pics ...but the description explained it down the the specific one...so all is good. thanks...and this is MUCH cheaper than the dealer...roughly half. great deal!"


Verified
5/5

2018-07-25

Great experience.

"The part was received in a timely manor and it was the part I had requested, fortunately, I had a nephew living nearby with the skills to put the part on my car, without going to the Lexus. I should not have to say anymore but I will. The cost of the part needed was about $50 more at the Lexus dealer and I won't even venture a guess as to the labor and material cost that would have been charged."


Verified
5/5

2018-07-25

Boot

"Quality oem boot and great price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges