"I called the service dept last Saturday. Left a voice message when they did not answer. This is now wednesday night and the service dept STILL has not returned my call So they get an F.
The parts dept did answer a previous call and was helpful."
"It was easy and even better than what I was wondering the Price and to Order through it you guys.
Thanks!!"
"Again Making me write a review is EXTEREMLY annoying. Are you just trying to make customers shop elsewhere?"
"easy to order and lexus discount"
"Ordering parts for my Lexus is super easy. I have a 2010 IS250c that I absolutely love and am never getting rid of. The parts catalouge is simple to use and easy to read. When I find the part(s) that I want, I add it to my cart, decide whether I want it delivered or picking it up and pay for it. Easy as 1-2-3. If I have any questions about the part(s), the parts expert is availble to answer my questions and get me the correct part. I know I'm getting the right part, made by the manufactor, and at the right price. "
"Very easy to find parts.
Good price and waving for S&H."
"Online order was the best and easiest experience with a dealer or parts order "
"Easily found my part online and contacted Randy at Lexus of Mobile parts department and he confirmed the part number with VIN. Great team over there, Thanks again!"
"No frills ordering experience. Good prices compared with Amazon or eBay."
"Great pricing and easy to verify part numbers. "
"Good experience. Very easy instructions."
"This is a nice opportunity to buy oem parts without shipping charges. Thanks."
"I had a bad experience with another Lexus dealership. Had a coding issue that would add the wrong part to the cart. They wouldn’t work with me to try and get the actual part I ordered. Just found that part here and for $15 cheaper than the other dealer charged."
"Made several calls today but this was the last one I had to make. Took care of questions in one call. Thanks!"
"Contacted dealership parts dept by phone. Zack located part, quoted
price and then proceeded to lead me to website to complete purchase.
Received discount and free shipping on website. Much appreciated.
Over and above service!"