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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2021-08-03

Best Quality Ever

"Omg wow just recieve item today and they was look awsome and great quality . Will definitely purchase other item soon"


Verified
4/5

2021-08-05

"The website could be more user-friendly."


Verified
5/5

2021-08-03

Customer service was very helpful

"Customer service was very helpful"


Verified
5/5

2021-08-01

Great place to order your Lexus accessories

"I replaced my ES350 mats for a refresh on my new (Used) 2017 ES350. Best prices available, fast convenient shipping. Thank you so much for using Fed Ex shipping."


Verified
5/5

2021-07-28

Great Prices

"I was able to find parts and accessories that I hadn't been able to purchase at other locations."


Verified
5/5

2021-07-21

I am going to do it again

"GREAT PRICE . Easy to navigate. "


Verified
4/5

2021-07-19

"You’re ordering website could definitely be improved. I went through and spent a lot of time inputting that it was a convertible where I was able to the model number and I still got the wrong floor mats. They are too big for the back and not wide enough on the driver side I did order another order and Lexus of Wesley Chapel was wonderful about giving me aCredit immediately. Your website even said it fits my car. In my opinion, your website should list the products that fit a particular model car but instead of brings up all the products and you have to go through them and wait till you find one that says yes it fits my car ridiculous"


Verified
5/5

2021-07-17

Extremely helpful parts staff

"Purchased receiver hitch. Parts staff were very friendly and helpful!"


Verified
5/5

2021-07-16

Great Parts Operator

"Website was irratic - but called and lady was great - Part is on order"


Verified
5/5

2021-07-03

EZ pu

"Spoke with parts department and received all the information and help needed to complete my order correctly. There was a problem with Google trying to place my order and parts walked me through the process. Completely satisfied with this transaction."


Verified
5/5

2021-07-02

Service Satisfaction

"I contacted the service department to determine part availability and service cost. I was Very Satisfied with the service I received from the Receptionist, Parts Team as they were eager to help me get the parts & service I needed for my car... I really appreciate their efforts and their professionalism.
They really Stand Out from other car dealerships...
And Oh; Did I mention the wonderful discounts they extended on the part I needed. They are what I call (My KOP's) That's an acronym for; My kind of people!
"Blessings"
"


Verified
1/5

2021-06-30

Free shipping false

"I ordered where the site said free shipping for orders over $100. My order was over $100 but I got charged shipping. What’s with that?"


Verified
5/5

2021-06-29

Great service

"Fast delivery. Website easy enough for an old lady"


Verified
4/5

2021-06-28

Good Business

"Staff was helpful and the price was good. "


Verified
4/5

2021-06-26

"Prices were cheaper then commercial buuuttttt... it was kinda hard to make sure i ordered the right part. The pictures are all the same for different parts just listing the part numbers."