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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2022-03-17

Buying from them is like flipping a coin

"Some times my orders cancelled without notifying me. Every time I order something I have to hold my breath. It’s 50/50 if my order will get processed. My advice is just just hope for the worst."


Verified
5/5

2022-03-11

I get it

"user friendly once you know what you are looking for"


Verified
4/5

2022-03-08

Why billing address?

"Nobody asks for that nowadays, I needed to figure out what I had for my credit card"


Verified
5/5

2022-02-09

Shout out to Dan!!

"Dan form Lai Toyota of Rockland helped me out to identify part number that I couldn't find on the website. He located the new part# in his system for the hardware I need to purchase. Very patient and professional. "


Verified
4/5

2022-02-01

"Don't like the mandatory experience in the feedback section. Everything else was good so far. "


Verified
3/5

2022-01-26

Gives bad phone

"Operator was argumentative and condescending "


Verified
5/5

2022-01-21

"Parts department expertise was great. Saved me from ordering the wrong part."


Verified
5/5

2022-01-19

DIYGURL

"It was super ez to find all parts. I also like the description that was given for the part. It definitely helps with you making the correct decision for said part. Thanks."


Verified
5/5

2021-12-30

Great shopping

"Wonderful shopping experience "


Verified
5/5

2021-12-18

Easy to unbreak my door handle

"Easy to order a Tacoma door handle and I appreciate the free shipping! Thanks!"


Verified
4/5

2021-12-10

Great service.

"Had an ‘online order’ communication issue, called and spoke with Terry, the parts manager, who immediately fixed and processed my order. It arrived earlier than anticipated, in excellent condition. Best prices on the internet, will do business again. "


Verified
5/5

2021-12-03

marvelous

"Diamond from The Brand Engagement Center was extremely helpful."


Verified
5/5

2021-11-29

Perfect help and parts, for my perfect truck

"Thanks for helping me out, Terry."


Verified
5/5

2021-11-26

Dealer parts

"Toyota parts @discount price got to me good"


Verified
4/5

2021-11-23

LIA Accessories Page not working right

"I placed an order of bumper protection for my Highlander XLE 2021, but the webpage does not recognize my VIN number. I'm afraid that my order might be cancelled. Can you correct that? Thanks. "