"Pulled in with check engine light on. Waited a half hour then was told they can’t help me. I didn’t have an appointment!
Like I planned check engine light to come on.
Went down the street to a local shop. They came right out with their diagnostic meter and immediately told me my problem. Nothing major fortunately.
They earned my return business for sure."

"Ordered part on your website, waited a few days and didn't receive phone or email notice. Called dealer and they said Toyota cancelled the order. Communication could have been improved. Incident caused loss of time and money. "

"Ordered parts online and they were shipped quickly and we'll packaged."

"Andrew was very helpful - made sure I got the right part. "

"The count was off on one of the items i had ordered. Had to go to the parts counter and ask for the missing item.
Had I not double checked, I would have l would have left without the missing part I had ordered and paid for.
"

"I ordered a part online, a parts man called back and told me I may have ordered the wrong part, he was correct, he ordered the right part and the next day I picked it up and it was a lot less money than I expected. How good is that."

"Cynthia, provided "Excellent" feed back with super quick service, Job Well Done!"

"I can only speak for the parts department. Great service every time."

"The parts department is top notch. Awesome customer service! "

"No issues. Part arrived the next day
"

"Pedro quickly replied back with accurate information about the my order status "

"Ordered the parts I needed and they were shipped the next day. Received the items in good conditions and in original packaging. The items were on sale and I was able to take advantage of the free shipping since my order was over $75. I Will definitely order parts from Lia Toyota again. Thanks for the great service."

"Pedro has been great to work with. Super nice guy and always willing to help. "

"Great device as promised thank you"

"Helpful and best seller but Wilbraham Northampton it’s not good just Wilbraham best seller number one of US
Thanks "