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Product & services pricing
0.00/5
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Return/Replacement policy:
0.00/5
akm0404
Verified
1/5

2005-01-17

"Absolutely fraudulent company. Will take funds and process orders for products they simply do not have. Sham of a business, zero customer service or support. A total pox on Internet resellers. DO NOT BUY FROM THIS COMPANY! THEY WILL TAKE YOUR MONEY AND NOT DELIVER ON THEIR PROMISE. BEWARE!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
GoberFish
5/5

2002-07-22

"Almost two weeks has passed but my order is still "not started".
The item has been in stock since the date of the order.
No reply on my e-mails.
One starts to wonder if Libi is still in business...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is easy to do business with
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability