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Product & services pricing
4.07/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.09/5
Customer service:
4.15/5
Return/Replacement policy:
3.87/5

Verified
1/5

2019-11-14

Disatisfied with customer service response.

"Left three call back messages in two days but did not receive a call. Trying to get Army Veteran discount as advertised, but need the remote and have placed an order to get the chair repaired so I can use it again. It is one that I sleep in and need to have legs elevated due to venous insufficiency. So disappointed in service. "

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Verified
3/5

2019-11-13

Service was Not good on phone. so went it alone online

"Tried twice to call with questions and got put off. Not good!"

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Verified
5/5

2019-11-12

"VIdeo to help with problem determination was very helpful and customer service representative was even more so answering my question after viewing the video and testing my lift motor and hand control"

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Verified
5/5

2019-11-07

found the part

"Searched all over the net only place I found the part I needed for the lift chair. Thanks a lot Liftchair.com"

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Verified
5/5

2019-11-05

"Had trouble finding this part. No one at the OKIN phone number ever returned my call! Finally clicked on something where I could put in the 11 digit # to find the part!"

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Verified
5/5

2019-11-03

Great For Repair Parts

"Surprised I could parts, Excellent"

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4/5

2019-11-01

"My chair is no good without a remote, so what has to be, has to be regardless of the price and duration of shipping times."

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Verified
5/5

2019-11-01

"Found what I was looking for (I hope)."

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Verified
1/5

2019-10-29

"first order was same item for $49.99 company said I never completed order, second order same part # HC-R2B-03 now $89.00. total rip off"

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Verified
5/5

2019-10-29

"you had what I needed. Thanks"

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Verified
5/5

2019-10-27

Excellent customer service

"Thank you Berri for your help. It is very much appreciated.
Frank
"

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Verified
5/5

2019-10-25

"you were the only place with this new motor"

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Verified
5/5

2019-10-24

good selection

"They showed the exact copy of the controller on my wife's chair.
"

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Verified
5/5

2019-10-22

"I was very happy to find a motor that is for my lift chair."

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5/5

2019-10-21

"Everything went very smoothly. I am excited for my Mom to get her chair. She will love it."

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