"It was great to actually find a website that directed you to the new replacement part for one that has been discontinued. The website actually had the product in stock; while all other sites showed "bock-order" and I was able to get a 2-3 day delivery. This particular replacement part is for a lift-recliner which is an essential piece of my 87 year old Father (suffering from Stage 3 Parkinson's) daily living. The chair actually rises high enough for him to sit directly from his walker and again, raise him to his feet. A+ Site/A+Service"

"Customer Service and Lift Chair products have been easy to order once in contact with Brett Morgan in Customer Service. Thank you!!!"

"easy experience, easy to follow"

"It took several phone calls, emails, etc. No one called me back or emailed me. I finally kept calling and eventually a person answered and then was very helpful."

"I’ll let you know after I receive it."

"Could not reach anyone by daytime, but called back and got Ken. He was amazingly knowledgeable and extremely helpful. "

"Shopping on line was very easy. Thanks for the call back."

"Very Good. Model # being on the part made ordering easy."

"sorry-I have no comparison to rate your pricing.
the poor rating on customer service was a result of not getting chat to work after multiple attempts. "

"I found the product I needed. Free shipping was a plus"

"Getting through to my contact person was a bit tricky, but she was extremely helpful! I only gave one star for likelihood of buying again from LiftChair because I hope to not have to replace my motor again! Thrilled I found this company. They clearly produce excellent products and provide much needed equipment to people who benefit from it."

"Very informative and helpful prior sale "

"Only place I found part thanks"

"I ordered a replacement wand control for my mother chair and the model sent was not compatible. I made a phone call and went to their web site to resolve the issue. It took a few days, but they are sending the correct unit and provided an RA number."

"Great service Hope product ships quickly "