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Product & services pricing
3.74/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.83/5
Customer service:
3.92/5
Return/Replacement policy:
3.27/5

Verified
5/5

2018-08-30

Berri is the bomb

"Your service rep saved us untold hassles with a used but almost brand new lift chair from china....saved us time and money getting it working for my father in law and making my wife happy. Berri is the best, called on a Sunday night and she was working on her off hours catching up. Amazing service. You are the Liftchair experts no doubt. John Torkos
"

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Verified
5/5

2018-08-30

sofa so good

"We will let you know if the delivery goes wrong!!!"

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Verified
4/5

2018-08-29

"Very hard to use the website. Apparently the checkout failed the 1st time and I had to reorder the parts. "

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Verified
4/5

2018-08-25

"A lot more expensive than I thought it would be"

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Verified
5/5

2018-08-24

"A very small plastic part that is poorly made to begin with should not be more than $10.00. "

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Verified
5/5

2018-08-22

Very fast reply to my request.

"Very user friendly website. "

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Verified
5/5

2018-08-17

Ken has been great to deal with. Thanks again!

"Ken has been great to deal with. Thanks again!"

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Verified
4/5

2018-08-17

Poor service turned exceptional

"Initially I was not at all happy with my shopping experience but their customer service really stepped up to make sure I got the right part and I am now satisfied with my experience. Thanks for the follow through."


Verified
4/5

2018-08-16

"Items were hard to find but support was quick."

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Verified
5/5

2018-08-15

Deltadrive Blues

"Your add did not confirm that you had the motor number 1.22.000.403.30 I entered. I sure hope you do!"

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Verified
2/5

2018-08-10

Do you know the definition of user friendly?

"Information was not very precise and the site is not at all user friendly. We are still guessing if we have ordered the correct part. I was unable to search by part number or model number. If I knew of another web site I would have used it. The likelihood that I will be a return customer is remote."

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Verified
4/5

2018-08-09

"The salesperson contacted me right away."

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Verified
5/5

2018-08-04

"Very helpful in locating right part"


Verified
5/5

2018-08-03

"You were recommended by a Lazy Boy Service rep. Happy you had what I needed
"

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Verified
5/5

2018-07-24

"I found it. I bought it, done deal."

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