"I checked their web site and see my lights are in stock. Placed my order and they charged my card right away. Week goes by no new emails. I've tried to call them multiple times and they don't answer their Google voice mail. Finally get a reply via email 7 days after I place my order that it will be shipped in 2 business days. Then 2 days later they email me and say that they don't have my lights in stock and that they are discontinued. Thanks for wasting my time. I would stay away from this company. Drop ship website with people who have no idea what they are doing. Zero customer service, I had to chase them down to get updates. Stay away from these clowns."
"ordered four Dainolite drum pendants and they were wonderful. one came damaged and it was replaced within the week. hope to do business with Light Modern in the future."
"I found Light Modern to have the best prices on the Internet for the light fixture I wanted. When it arrived at my home, there were a few pieces broken. Communication with their customer service was always responded to quickly. Replacement parts arrived within a week. I would definitely order from Light Modern again."
"Excellent communication. They quickly answered several questions I had about the fixture before I ordered. They shipped the order right away. When one of the fixtures I ordered proved faulty they quickly assessed the problem and shipped out a replacement.
Good selection of lighting fixtures and great prices. Recommended."
"I highly recommend Light Modern for service, price and product offerings.
Here is a copy of email I sent to customer service:
"Just thought you'd like to know that the lamps arrived today. As you said, they were simple to assemble - actually, it took longer opening the boxes than putting the lamps together!
They're absolutely beautiful, and once again, many thanks for all your help."
"
"Very good seller. Will buy from again. Fast shipping and excellent communication! thanks"
"Good product, honest seller. There isn't much left to demand as far as I am concerned. I would highly recommend Light Modern. "
"The overall shopping experience was excellent. This company sells unique design fixtures that are hard to fine. Thank you!"