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Product & services pricing
4.40/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2022-05-15

Great discount!

"I am building a new home and have shopped for the exterior lights online at many different sites. I had seen this style in a lighting design store but wanted to be sure I wasn't overpaying. Lighting New York offered the very best discount coupons."

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Verified
5/5

2022-05-15

Lighting the Way to a Better Customer Experience

"I had been dealing with a neighborhood lighting store, but my order kept getting delayed and the story kept changing. I went online to Lighting New York, and found the fixtures available to ship. They delivered within a week. In error, I ordered the wrong size fixture, and the return was requested courteously and quickly. Customer Service is very responsive, and made my experience enjoyable. I will now shop for all my fixtures with Lighting New York."

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Verified
5/5

2022-05-15

LIVEX Monterey pendant light

"Item arrived in perfect physical condition within the quoted timeframe. Awaiting installation/wiring so cannot comment on quality yet."

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Verified
5/5

2022-05-15

Awesome experience.

"Overall, great experience and the product is awesome. Thanks!!!"

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Verified
5/5

2022-05-15

Becca is GREAT!

"Becca was very helpful. Her follow up with spot on. "


Verified
5/5

2022-05-15

Alwyas great customer service & prices

"I have had the best experience with lighting new york from the start! They are prompt, great selection & the best prices! Free delivery & returns there is no where else to look."

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Verified
5/5

2022-05-13

Wall sconce part

"Service is above all expectations! Thank you very much."


Verified
5/5

2022-05-13

"Bryan was FANTASTIC! Made everything super easy!"

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Verified
5/5

2022-05-13

Wonderful chat and customer service

"This is a wonderful website with a vast array of upscale lighting products. Jeannette provides quick and accurate product information. Even though it is online chatting, her excellent customer service expertise shines through. Looking forward to my new lamp."

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Verified
5/5

2022-05-12

Glass Bowl Replacement

"I really appreciate the quality of service and that I was taken care of. Thanks!"

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Verified
5/5

2022-05-12

Amazing online experience with chat feature!!

"It was so nice to be able to have an experienced chat assistant named Wendy! She made this ordering experience of both a Savoy and Minka brand order a BREEZE! Free returns if not satisfied and free shipping. Thank you for this professional experience!"


Verified
5/5

2022-05-12

HappyMom

"I love New York Lighting service. They are all so great to work with."

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Verified
5/5

2022-05-11

"super quick and easy purchase after price match (actually 10% lower!) to a price i found on amazon!"

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Verified
5/5

2022-05-11

"Very good customer support. Fast and efficient.
"

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Verified
5/5

2022-05-11

Great Customer Service and Price Matching

"I had a great first time experience with Elk Lighting. April helped me with detailed product questions. I was frankly shocked that she was able to give me a real answer. She then helped me with a best price quote that I was very satisfied with. I can't wait for the lights to show up!"

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