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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-06-07

Easy Website to navigate through

"Quick and simple to select and order"

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Verified
3/5

2023-05-30

Excellent On Line Service But Things to Consider

"Appreciated Becca's assistance in selecting and ordering two floor lamps.
Once the lamps came, I was disappointed with the quality of the finish on the bases of the lamps. They were roughly done with polishing markings that were uneven and went in different directions.
The description of the lamps said that it would take a 150 watt bulb. We found that the harp had to be removed and replaced when the 150 watt bulb was installed. In other words, a 150 watt bulb is too big to screw in without removing the harp.
We also found that the high/low switch feature does not work with a 150 LED bulb. When using a LED bulb, the high setting works, but the low setting flickers. I was told by my electrician that this is consistent with LED bulbs not on a three way switch. He said that it would have worked with the older incandescent bulbs. We are paying for a local lighting store to replace the high/low switch with a three way switch which will work with an LED bulb.
In conclusion, the style of the floor lamp is good and warrants the extra cost to accommodate a 150 LED bulb. Regarding the base -- it will be out of sight, behind the furniture, so I can live with it.


"


Verified
5/5

2023-06-05

replacements

"Trish was exceptionally helpful - great customer service, knowledge and quick follow up. Thanks :)"

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Verified
5/5

2023-06-05

Great service!

"My customer rep on chat gave me a good discount and free shipping! So helpful!"

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Verified
5/5

2023-06-05

4th purchase from lighting new York in 3 years - so does that answer your question

"Purchase Casablanca fans from this company and they are GREAT.
only one box had a damaged glass light cover and it was replaced immediately. Great Service, Great Price, Quick delivery.. - This is where we purchase lighting and fans.
"

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Verified
5/5

2023-05-30

AWESOME SERVICE!

"Bryan has been very helpful and quick about assisting me with my order, including several changes. Pricing was very competitive I'll be using Lighting New York in the future!
"


Verified
5/5

2023-06-04

Always Love It

"I have ordered multiple lighting fixtures and lamps from Lighting New York and each time I get the best price, quick shipping and I love what I purchased. "

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Verified
5/5

2023-06-04

REPS HAVE ALWAYS BEEN VERY KNOWLEDGABLE

"Both fixtures are beautiful."

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Verified
5/5

2023-06-04

Fantastic service!

"Lynanne Stuempfle and Wendy were awesome in every respect!"

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Verified
5/5

2023-06-03

Onion Lamps

"good web site, easy to navigate - much better than others I was looking at. Original price was the same as everyone else but your 20% off sales coupon was superior, thus you earned my business. "

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Verified
5/5

2023-06-03

Easy to Reorder

"The chat agent was able to provide a quote to duplicate a previous order in minutes."


Verified
5/5

2023-05-28

Very glad i found your lighting company

"I wound my way through half a dozen lighting stores until i saw one of your fixtures , they did not stock the size i needed though and would have taken an extremely long time to order , came home and found your website , placed the order but when we received the fixture , realized it would be too small for the room , received return labels and placed new order for the bigger lights all in the same chat , so glad i found your company , will definitely recommend and anytime somebody has such good customer service i will be back!"

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Verified
5/5

2023-06-03

Clearly Looking Forward To My Order

"The clear glass pendants are beautiful and my client is in love with them...Best price anywhere and my sales associates team were helpful, enthusiastic and answered all my concerns as a first time buyer...I have lots more to order!"

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Verified
5/5

2023-06-02

Fantastic service

"Prompt Professional honored my discount"


Verified
5/5

2023-06-02

Simple

"Very easy to order the product "