"I received my lights yesterday. I hung the lanterns as soon as I received them. The delivery was quick and I was very satisfied with the quick response. I have not had a chance to hang the rest of the lights. "
"Your customer service representative, Michael, in NYC was EXTREMELY helpful with assisting me to change my order before it was shipped. I had wanted warm twinkle light battery-operated strings, but at first only found the cool lights.
He helped me find the warm strings and they were delivered 2 days later. I'm delighted with the experience!"
"Great Experience! Fast Delivery!"
"Quick delivery and so far happy with the product."
"my overall experiance was horrible the loights were broken"
"Fast service despite snow storm back East. Excellent customer service. I love my Luminara candles with remotes! Would highly recommend Lights and will use them again for any future purchases. "
"I have not received my lights yet! If I ever do, I will be glad to give Lights.com a good rating. But I need to actually get them first."
"While I ordered and recieved the product promptly, I did email a question and comment and have not yet received any comment. There are no part identifications, and I couldn't find any way of knowing if parts were connectable..."
"The gift I ordered delivered to a friend arrived on time and carefully packed as to my request. It was in perfect working condition. I'm very pleased! "
"All the candles and lights met my expectations.Well packaged and arrived promptly. I was having trouble navigating the website (my fault) and a Lights employee, Michael Barreto, very kindly helped me through the process. I will definitely order from them again and appreciate a company that has employees that will go the extra mile"
"The first two items came almost overnight and the second two items took a week, rather confused about not shipping all in one box....and the second two items I'm not sure it's what I thought I ordered, but since I did't get a confirmation email to print I'm guessing that 's what I ordered but didn't remember correctly"
"Love the realistic look of the candles and the remote is an added bonus."
"shipping was fast...and order was received in excellent condition."
"They seem like a good honest company. They could improve by updating the order status more frequently and sooner. I have had to contact them a couple of times to ask about ETA since I didn't hear anything back from them for several days after I placed my order. Overall, they are responsive and I like the fact that they are an American company."
"I love the variety and selection! So many options and color choices!"