"Rang to enquire about SATA hard drive, very helpful man steered me to the right web-page and hard drive.
Registered and ordered online about 11am received 4 emails informing me of
Registration received
Order and payment received
Part located
Part despatched
All within about 45 minutes!! that was yesterday! Part received 1st thing today, well packed, as ordered and a good price.
Service does not get any better!!!
"
"I called to see if they could ship part that day. They were very helpful, said they could, and it arrived the next morning. Their range has expanded since my last purchase too."
"Thumbs up! Exellent service, fast delivery to Denmark, fair prices. Good communication. No problems at all. "
"the goods never arrived,and all emails over christmas period were returned undelivered,now the latest one has not received a reply,way to go."
"Excellent service. Goods arrived less than 48hrs after despatch in middle of rural France for a very reasonable £10 postage charge.
Jon HUdson"
"This company is simply fantastic. Excellent website with comprehensive order updates, Second to none customer service and incredibly speedy packing, delivery and returns!! I have added this company to my favourites and I will not be shopping anywhere else for my computer stuff! Thank you so much LinITX.com."
"Always a pleasure doing business with this company. Very fast turnaround on my orders. Highly recommended."
"Excellent service and very fast. Got item as advertised on their site. Item shipped same day. Their tracking system is very good also, keeping you informed of your order progress by email."
"Fast, efficient, good pricing, and very reasonably priced postage options compared to most traders. Will use again and would recommend to friends and colleauges"
"Good quick service and delivery with competitive pricing."
"Superb service. Next Day delivery. Even when I had a problem with one of the items, the turnaround was superb. 100%"
"Very fast service; the items were shipped the same day :)"
"Simply perfect & very fast delivery...
Products perfectly matches.
I have made a mistake, and *immediately* the customer care service have contacted me... with a perfect solution. And more, they are nice.
This company is one of the best I've worked with.
Thanks !"
“Great!”
"Very fast delivery and good emails throughout the order process."
"I would like to commend LinITX for their superb customer service and assistance with my orders.
My most recent purchase was parts for a nano-itx multimedia system. I telephoned to discuss my requirements and they were a great help.
Once I'd put my order in they advised that a particular memory stick I'd ordered wouldn't fit in the case, and suggested a suitable alternative.
Together with the above, as other people have mentioned their order notification system is superb. My opinion is that LinITX could well teach many other companies about proper customer service! Thanks guys!"
A rep from LinITX.com, nickshore, has responded:
“Sorry to hear you have not received your order.
On 14th Dec we received an email asking if we had despatched the order. We replied to this email on the 15th of December to say that it had been despatched on the 8th. We were open until the 22nd of Dec, closed over the holiday and back in on the 2nd Jan. We have had no further email from you, and no phone calls, despite our contact number 01449 724255 being clearly displayed on our website.
Please contact us by telephone.
”