"Well I must admit that I have purchased from this business a few times and never had any problems until this last order. One item is not fit for purpose and I contacted them within a couple of hours of receipt advising them of the situation only to be treated like an idiot including that in fact the problem is with the camera and lens ( a Canon 6d with 24-105 L series Lens) not their item. So far they have done everything possible to not address the issue including asking me to send a video of the problem. Not exactly sure how you can video that the dioptre adjustment is out of whack.
Finally I have been issued a credit for the faulty item and Paypal have advised that the credit was processed to my account. This is in line with the policy posted by Linkdelight on their website. They have at last done the right thing by their customer which they should have done right from the start. As a customer who has purchased from them many times I found this to be an unnecessary hassle to go through to get the refund. But credit where credit is due they did at least credit for the item."

"
Extremely happy with the seller, incredibly fast delivery.Would buy from them again. Exceptionally pleased."

"I bought a tablet from their ebay-store. It was apparently used (no wrapping, half charged battery). I thought it was perhaps a show-item, but the fact that it worked made me make no fuss about that. Anyway, the tablet worked for 2 weeks and then it turned off once and for good. Whatever i tried just couldn't wake the tablet up. I asked the company to send me new firmware but they said they couldn't and proposed me to send them the device back so i could get a refund. I had to pay 15€ for that (silly me, of course) and i sent it to the exact address (copied-pasted and printed to sticker on the parcel) they emailed me. Now It' over 1+1/2 month from the day the parcel seems to have arrived at their post-office but they haven't done anything at all, they keep saying that they couldn't collect their mail (the post tracking says "addressee not found") . As there has been more than a month after the purchase (15 days of proper function and some more of trying to find a fix and negotiating with them) I am not protected by the ebay-paypal protection (a closure made exactly for con-artists like linkdelight). So whenever I pose a complaint they "kindly respond" saying all the lying rubbish as they do after every each one of these posts of criticism. Stay the hell away..."

"I have been waiting for the items i ordered since November 2013 and until today 14 th January 2014 i havent received them.
I saw many bad reviews on the internet about link-delight.
I have been sending them various emails but they just ignore me.
I ordered through ebay and paid by paypal buyer protection but they(mary macy etc)just reply with excuses so the paypal protection 45 day period will pass and the buyer will not have any chance for a refund or open a open an ebay case.
Just do not but from link-delight.
This is the email i received from link-delght dated 2nd January 2014:
Dear xxxxxxxxx,
dear friend ,Thank you for your email,and sorry to hear that ,anything we can do for you ,please email us freely .best regards,mary"

"Don't trust their customer reviews! They only publish customer reviews that praise their products! I have bought couple of things from their store and was usually satisfied with them. (Later I found the same products were cheaper on Ebay). Last thing I bought didn't match to product description and I wrote that in an review that they never published. I contacted them and asked them why, they responded that they must approve every review. So, they approve it if they like it. I did't use any bad language, just wrote that thing is not what I expected, and not like they describe it."

"Linkdelight sorted out my queries and reached a satisfactory conclusion."

"I'll admit after reading reviews on this site I was a little worried about ordering stuff from china. I've gotten stuff in the past form other places and so far I hadn't been stiffed.
I ordered a Propack PB 820 battery pack from nikon strobes. It took a while, close to 3 wks maybe? It wasn't the color advertised (which was a bummer nut really no big deal) I found a coupon for like75 bucks off on an american website so I thought what the hell and ordered it. It came in good condition, in an OEM plain box. No damage. Seems to work perfectly.
Would I order from them again? I guess. the tracking never worked."

"It has been almost three weeks and I just now got a tracking number. I have emailed them almost daily for the past week requesting the tracking number. Today they tell me it will be 15-25 days and this is normal. I would recommend someone who knows how to ship product better than Linkdelight unless you are OK with this."

"Glad to recieved the package after new year holiday, tested it and items work fine so far, will be focus on this site in future!"

"Hi.
The company violates customs by indicating wrong statements on packets. 1. wrong value, 2. "gift", 3. "no commercial value".
They do this on purpose as they say "We usually help our customers mark the parcels as a gift with low value to pass the Customs smoothly.". This is fraud! You as a customer can be held for responsible. Customs will be suspicious seeing that kind of declaration and ask you for a proof of value. Then you will pay a high amount (in my case 50%) of the real value for customs fees, elevated taxes and/or fine.
Kinkdelight refuse to accept their error/fraud."

"I must admit that I am more than happy for help, offered it to me by linkdelight. They respond very quickly on emails. It was the first time that I ordered online and expect delivery 20-30 days. My equipment arrived in 14 days. The package was all right and the equipment is very cheap compared with other providers in our country. Given that all the money we spend on photo equipment, I'll be in store for sure coming back because this is the best choice."

"Worst ever to deal with product did not work and if it did its rubbish cheap nasty rubbish.They said they would send me a replacment and if you believe that then Ill see you on the moon.
Paypal would refund if I spend about 65% of the original purchase price to send it back with Signed for delivery.
My advise is never buy from these people and never buy from
anywhere where your consumer rights do not exsist.
17/1/12 Still no replacment, bunch of crooks if you ask me.
I Just hate people who just rip you off and dont give a xxxx.
As far as the reply from linkdelight is concerned.HONEST THEY SAY I dont think so.Feedback is not good way to solve problem they say.
Well we all know the way to solve the problem, but it seems that ruby of linkdelight, does not have the will to do the
right thing.
Use these people, and if the product is rubbish, you may end up like me,out of pocket and fobbed of with fauls promisses.
"

"Worst service ever! Do not shop with them! I returned an item and 3 months later I am still waiting for a refund, all I get is hassle after hassle from the representative I communicate with! Do not shop here!!!!"

"I ordered recently a couple of photo items. It was my first experience with Linkdelight. After 2 week of delay, I wrote to the customer service to know when the parcel will be delivered. Ruby answered me and has made the followup about my case. He told me the normal delay should be about 3 weeks. I received the parcel yesterday, in the same time Ruby has wrote in an email than I should receive soon a good news. Thanks for your kindly disponibility Ruby! You've me made a daily follow up since I wrote to you and I appreciate your professionalism."

"CAN ANYBODY GIVE ME E-MIAL TO ESCALATE MY CASE TO HIGHER MANAGEMENT PLEASE, LINKDELIGHT IS REALLY PLAYING WITH ME

here is one more mail ur customer care agent ruby says writing quotation mark as symbol and writing it as spelled is same when u write an address please read the below email either she is try to make me mad else she is mad. can u please give me address of ur higher management to escalate this came please
here is the email written by ur customer care Ruby

Re: Order Number:00024098

FROM:
Linkdelight.com
TO:
Saleem Shaikh
Message flagged Monday, November 28, 2011 7:10 AMMessage body
Dear Mohammed S. Shaikh,LD1111110501 &LD1108250152

Thanks for your email.

Please kindly note the symbol "" is the same meaning with the letter +quot;A+quot.So although there is something wrong with our
post's system but the address which our post has shipped to is your correct shipping address.Hope you can kindly understand.For the reshipping fee of one of your returned
parcel,that is paid to our post.Please kindly note.Anyway,for the other parcel which you haven't received,Our post is investigate for you now.I believe the checking result will
be out soon.So no matter the checking result shows the parcel with tracking number RB390570995HK was delivered to you successfully or return to us or lost during the transhipment,
we will inform you at the first time when our post informed us.Please kindly wait for the result with your kindly patience.Thanks!

Regards
Ruby


14


28-11-2011
i'm waiting for your reply on my review

25-11-2011
as u say i have to pay for the reshipment if its my problem and if it is my mistake in giving you wrong address what about if u had written wrong address on the parcel who has to pay for it me or linkdelight your customer care agent ruby admits that it was ur postal system generated error while writing my address label and nobody cross checked it was it printed right or wrong i have pasted the email of ur agent written to me please go through it i have deleted my address from this email i dont want to put it public however you can check the email at your office it will be by address ****@**** and ****@****
From: Linkdelight.com
To: Saleem Shaikh
Sent: Thursday, November 24, 2011 6:23 AM
Subject: Re: Order Number:00024098

Dear Mohammed S. Shaikh,LD1111110501 &LD1108250152

Thanks for your email.

We are really sorry for this problem.That is something wrong with our post system.After checking with our post,your order has been
packed into two parcels with tracking number RB390570995HK and RB390515393HK but just this tracking number RB390515393HK was returned to them which just includes the two batteries.So the replaced item which sent by our post also just includes the two batteries but they haven't found this problem in time and haven't informed us at that time.For your other items which are packed in the parcel RB390570995HK
and ship to your India address:MOHAMMED SALEEM SHAIKH,xxxxxxxxxxxxxxxxx,India
It has not been returned to us and we believe you should have got this parcel.Would you please kindly confirm whether you have got this parcel
or not?Because the system of our post can not show the symbol "" so it shows +quot&+quot,that is the reason why the address on the parcel will be MOHAMMED SALEEM SHAIKH, xxxxxxxx +quot;A+quot; xxxxxxx India .Hope you can kindly understand.

So please kindly confirm whether your India post have delivery your rest items with tracking number RB390570995HK or not.All of the rest items are in that parcel.Please kindly confirm back to us.Sorry for any inconvenience to you.Look forward to your early reply.Thanks!

Regards
Ruby

it was urside mistake printing wrong address however i paid reshipment charges do u admit for this. and more over in all my conversation she never mentioned that my parcel was split into two i asked her tracking number once i paid my amount for items she gave me one number and as i dint received my parcel in time we had many correspondence but she never mentioned me about my parcel split when i wrote to her you sent me wrong parcel they she cooked a story my parcel is splited. just go through the email we both had corresponded. or please escalate this case to the higher management and let me speak to them is it my fault or linkdelight's cuastomer care's fault.
hope you understand me what i'm trying to say, its been 4 months and i have not received my items. put ur self into my shoes and try to understand my situation.

**************************************************************



this is a fraud company please dont buy anything from them these linkdelight is a fake company please dont buy anything from them i lost my lost of money they dont send proper items to u i had ordered my items past 4 months back and i got it yesterday that too wrong parcel. they pasted wrong address on parcel which was sent to india for me then i paid them resending shipment charges which i suppose not to pay coz it was not my mistake it was their mistake coz they pasted wrong address on the parcel thank god i it went back or else my family would have excepted wrong parcel thinking that what i had ordered. they have send me two batteries which i had not ordered at all, my order was LCD Battery Grip for Canon 7D w/2xLP-E6 w/Hood Screen Protector
LCD Timer Remote for Canon TC-80N3 7D / 5D Mark II / 50D
20 PCS Makeup Brushes Brush Set Kit Case Cosmetic
58mm Close-up (+1,+2,+4) Lens Kit Macro Glass Filter
they forced me to pay re-sending shipment charges i paid and got wrong parcel this was same parcel they sent to india with wrong address pasted on it by linkdelight. this was not my mistake i had given right address. if linkdelight writes wrong address its not my problem why should i pay extra shipment charges over that i dont got my original items i had ordered i have posted all pic of my wrong parcel sent to me on facebook on linkdelight wall please have a look http://www.facebook.com/linkdelightcom?sk=wall when i asked them where is my parcel what is the status of it they said its still with indian postal service you pay us resending shipment amount and we will send you fresh items i paid and got the same parcel which went to india for me however it was wrong parcel which i got it on my new address both the address formally given and the new address on on the parcel. i advice all of u please dont buy anything from this company"