"I ordered a set of Grado SR80's from Bill. The website was a breeze and ordering took literally 2 minutes. I checked to make sure all essential pages were "secured", all were.

I sent off what I thought was the correct information, and awaited a response from Bill.

Later that day he sent me an email back telling me that the billing address did not match the shipping address (I had just moved). I sent back the correct information at 2 AM on the 1st.

Get this:

I live in Cincinnati Ohio, his store is in Idaho. I sent the correct information on the 1st... they were sitting on my doorstep 15 hours later.

Everything was exactly as described. Everything was absolutely perfect and Bill's customer service is superb!

Do not fear buying from Listeningstation.com, Bill will treat you like a king."

"Ordered a pair of Grado 325i's from Listening Station. They were shipped the next day, and came two days after. Product was just as described, and Bill threw in a free bag for the headphones on top of it! The headphones came pre-tested and worked fine. Excellent service, A+!"

"Great service. Simple website order system, automated reply quickly (2 hours) followed up with a personal email with shipping info. Product arrived quickly. Printed invoice had hand-written note on it saying product was tested and saying thanks."

"Absolutely perfect transaction & speedy delivery.
This is the way an on-line business ought to be run !"

"Good store! I ordered a Grado SR80 headphone. Prices were reasonable (especially with a free shipping promotion), and the product shipped very quickly after my order. The headphones are great, so I am very satisfied. "

"Listening station did a great job with my order. My e-mail provider somehow didn't deliver the initial shipping confirmation e-mails, and when I e-mailed asking if the order had shipped I recieved a fast response with all of my shipping information. The prices are the best I've seen from a reputable company. I appreciate them testing my headphones before shipping as well. The headphones arrived very quickly, too (ordered Monday, arrived Thursday)."

"Headphones are hard to buy over the Internet, if you haven't already tried them out. Different headphones sound better and are more comfortable to different people. But it's getting hard to find good headphones in stores where you can try them out before buying. Electronics stores just want to sell cheaper, mass-produced disposable headphones that sound okay but far from great. So the wider product selection and product advice that the Internet can offer is helpful. The best part about Listening Station's website is that they're not *just selling* headphones, but advising customers in product reviews on which headphones offer the best sound for the price, and that's very helpful, *if* the reviews are trustworthy. Having auditioned some of the headphones they sell, I can tell you that their reviews are fair and reliable and you can trust their advice.

You can get very good headphones from Listening Station in the $50-$100 range. To get *really good* headphones, you have to go higher, but the bang for the buck in improved fidelity tails off sharply as you go up in price (their most expensive headphones cost over $500). Listening Station keeps things in perspective and doesn't go all audiophile-nutso on customers; they don't tout benefits nobody can hear or push people into high-end stuff based on snob appeal. They talk about subtle improvements in sound and say flat out that many people are happy with the middle range stuff they sell most often, and they're right. You don't want to pay hundreds for benefits you can't appreciate.

One important caveat: Listening Station currently charges an 8% restocking fee. It's buried in fine print on the website, but you might not see it until you get the confirmation email.

Communication from them after the order was excellent, and the two pairs of headphones I ordered arrived quickly having been pre-tested, which I appreciated. The headphones worked great and lived up to their billing. I was very satisfied with Listening Station and would use them again. "

"The reviews were simply great, as are my grado headphones.
Customer service couldn't have been better.
I would most certainly do business with them again.
And I recommend anyone else to as well do so."