"I agree with whatever is written here. I myself is using live chat softwarefrom live2support. There are many other things which I can add based on my 6 years experience of using the live chat services. Visitor chat window can be used to create the brand value for organization as logo can be used in visitor chat window. Live chat software can be integrated with third party software that enhances the usability of the live chat service. Moreover multiple icons can be placed to gain the attention of the visitor. Live chat service also provide comprehensive information about the visitors that can help us to build a performance based system. Using live chat service I have increased my online sales conversion rate by 36 %. "

"Live2Support offers a robust live chat system with extensive features and at affordable price. Its wide-ranging intelligence capabilities provide extensive customer information, closely examine customer behavior and web analytics. Live2Support can reactively or proactively activate right chat invitation to right customer at right time. It has automatic or user defined chat routing to efficiently utilize resources. Extensive agent tools of canned responses, push URL, Snapshot, Co browsing, and callback provide efficient and effective chat response with unique customer support experience. It has extensive third party integration with comprehensive reporting to track support agent and channel utilization efficiency. Besides that it provides personalized deployment services, 24/7 support and best data security"