"The two occasions when I talked with your technician were both totally exasperating experiences. They don't listen to what you say and or if they are hearing it, then they are just ignoring it. However, the two supervisors who I talked with were both excellant."
"Bad English .promises not kept."
"Very hard to understand - they don't speak English very well
When trying to fix original problem, create more problems - ended up fixing myself
Wouldn't call back @ time requested or wouldn't call back at all"
"The technicians were rude. They charged me a lot of money but did not deliver on helping me fix any ongoing problems. In addition, they said that they were going to put an antivirus program on my computer and did not. Overall, this was a complete SCAM. Do not call this number!"
"very helpful and concerned that I won't be taken advantage of"
"Overall signing up was great.
I am still unclear about how Live Technician works?"
"Couldn't understand the tech helping me yhen when I called back another time the tech seemed irrirated cause I wanted to have my computer ran again
..I paid lots of money and if I want to check it every day then it shouldn't be an inconvenients ...main issue I have such a hard time hearing and understanding the tech ...will never use this service again "
"Had a major problem and with help, I was able to solve it.
"
"Great knowledge displayed and they were able to block all Hackers and retrieve data sotolen from my PC and erase said data on Hacker's computers..
Thanks Livetec's
Albert Haddad
"
"After spending hours on the phone with your tech,trying to understand what he was telling me, I gave up . I had a tech come to my house and he solved the problem for me in 1 hr.. I'd ask for my money back, but I know you won't do that. Do not call me. I will not answer.
Donna Amon"
"They seemed to have fixed the problem. But each time they help
Me they tell
Me it will
Be the last time I will have to pay them and then suddenly this new problem isn't one of the covered ones. "
"My experience was very positive. They understood my problems that I tried to explain and corrected them, and suggested better ways for me to achieve what I needed to get done."
"Sometime few months ago someone messed with my computer. Your tech fixed the problem and I have not had any trouble since, Thank goodness. This was very satisfying to me. "
"I have repeatedly asked to fix a virus program you have installed - it says I need to run the program before turning off my computer. Your tech guy says everything is working OK. Why should I have to take multiple steps to turn off my computer every day?"
"Very cooperative personnel,very professional.Highly recommended."