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1/5

2021-09-13

Avoid. Unethical fees

"Absolutely cannot recommed this company due to their unethical business pratices. Find another vendor who will not cheat you.
I Ordered hardware online. 3 days later they mailed to say that is was backordered and would not be available for 3-4 weeks to ship. I immediately notified them that i could not wait and immediately cancelled. Then they had the nerve to charge a restocking fee for the order they said they could not ship on time. I contacted Jordan Kramer there and asked that this be corrected, and was and was rather bluntly told the fee stood.
"

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5/5

2018-09-28

Great Door Hardware Place

"Got a Schlage double-door lockset from them. This was a very complex order due to all of the options available. No problem. They shipped the correct parts quickly. I'm about to order from them again. "