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Verified
4/5

2005-11-25

"First tracking number was wrong, but prompt output of motherboard. Responded quickly to email about product delivery "

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Verified
1/5

2005-01-19

"I've had a very bad experience with these guys. I found them on Pricewatch, because they were the lowest price (144 dollars) for a notebook hard drive, with free shipping. I order the item, and after a few days am called on my cell phone, saying my information wasn't accepted by the credit card company. I assure them that I've used this information countless times before. He says he'll try it again. I get an e-mail saying the order has been completed, with a fedex number and everything, so I think everything is fine. The next day I check my bank statement, and there are TWO pending transactions from Logic Circle for 144 dollars, and an 11.88 charge (I'm not sure for what, since shipping was supposed to be free). Also, the fedex number they send is not on Fedex.com, a day after the order has been complexed I send them an e-mail asking them what this is about, and they say they'll look into it. Today (2 days after the order is completed), there is only one 144 dollar charge on my account, but the 11.88 charge is still there, and fedex still doesn't have a record of the tracking number. They may still be sitting on my order, but this is worrisome, and they're barely responding to my e-mails. I would not recommend them.

Update: they gave me the wrong fedex number, it appears to have been shipped, but the 11.88 charge remains. Does not change my overall review.
"

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Overall quality of the company
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Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
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Verified
1/5

2004-12-01

"I ordered some ram(Wintec Industries) that has Samsung ram on It to use with two Opteron 244 OSA244CEP5AL (rev C0) cpus and asked for the place to Test and make sure the Ram They sent was approved for use with the MSI K8T Master2-FAR motherboard, They said It was approved, I found out after a few months that It wasn't approved at all(It kept crashing and I had to save for a better Enermax PSU 460w EG465P-VE to replace the EG475P-VE and even after doing that the PC kept Locking up and I emailed LCS & They said My cpus didn't support PC3200 ram(K4H560838F-TCCC chips) and that My cpus were at fault, They still insisted that the ram worked with this motherboard with other customers and even sent Me an AMD pdf that does not even mention Wintec Industries Registered ram at all, I later did find an AMD pdf with the Confirmation that the cpus I had do support PC3200 and I exchanged the Ram for a K8T Neo2-F motherboard as I know It will work, So that I would not have to deal with LCS lies on and about the ram that They sell, I'm avoiding them from now on and If anyone is reading this You should avoid them too."

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Verified
2/5

2004-11-18

"Good selection, good price, but SLOW handling before shipping. Everything showed up as-ordered at the expected price, but they sat on my order for 5 business days (7 calendar days) before finally shipping my order. I had all of the other PC parts within 7 days of ordering, but I had to wait on Logic Circle to start building because of their leisurely pace in shipping the motherboard. I probably won't order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability