"Excellent source for mini-itx projects. Ordered several items on a Wednesday afternoon, received them the next day via UPS ground, and very well packaged."
"What can I say? Extraordinarily nice people with whom to deal. My order shipped early, everything done correctly. I had two matters that I had to contact tech support about and they were prompt, friendly, and most importantly, they solved my issues quickly the first time out. I am completely pleased with my machine, and while I hope I don't need another computer again soon, I would look forward to dealing with Logic Supply. In fact, I wouldn't even bother looking elsewhere, were my needs similar.
I should mention that going into this, I mostly had questions, and didn't know what I needed, though I knew what my needs were. The sales rep was able to take my many, and sometimes conflicting needs, and design a system that met them all.
At $1K, my system is not cheap, but it meets a wide variety of needs, and if it proves to be robust and durable, then I shall be well satisfied."
"Just like last time, the item was shipped quickly and arrived safely. Apparently, LS is the only one selling the Via C7 Phylon MBs, so I didn't have a whole lot of choices here, but they didn't let me down.
Pros: Quick and safe shipping, hard to find item
Cons: This particular motherboard came with no mounting hardware. Neither did the chassis I ordered (through another vendor). The daughterboard I also ordered also came with no mounting hardware. I'll have to hit Ace or something similar to get the mounting hardware."
"I made multiple purchases of Via and AMD motherboards, cases and support items for a project at work. The descriptions and photos in their online catalog are accurate and complete. Every order was delivered promptly, and the sales rep answered my few questions in a courteous and professional manner. It was a pleasure to do business with this company. Everything I received was as described, and worked perfectly when I assembled it. Yes, it sounds too good to be true, but it was a completely hassle-free experience, and I will be purchasing from Logic Supply again."
"These guys are great! Have a unique selection, great pictures to help me know what I'm getting, they shipped fast.. Everything went VERY smooth."
"I was very pleased with the level of service that I was provided by this establishment. They were extremely helpful and willing to answer any questions, and very prompt with their response. It was a pleasure doing business with them. I would recommend them to anyone, and I wouldn't hesitate to work with them in the future. "
"Receved fast in perfect condition, nothing negative to say, it was a great purchased."
"Everything seemed in order except the packaging -- the Mini-ITX motherboard is packaged by the manufacturer in a tightly-fitting cardboard box (colored with the mfgr. logo). The shipping container was so closely sized to that of the Mini-ITX box that there was a vacuum that prevented one from extracting the empty Mini-ITX box from the shipping carton, if one had replaced the Mini-ITX box inside the shipping carton after removing the contents of the Mini-ITX box. To store the Mini's package inside the shipping package, I put a rock in it so I could get it out again! Needed some mass inside the inner carton to break the vacuum holding it in.
I've never seen that before. It was almost amusing.
In other words no displacement at all (no room for packing peanuts to fit) between the Mini-ITX box and the shipping container.
This was irritating to me and caused me to delay this review to verify the Mini-ITX board did not acquire damage in transit.
Everything received works fine, including the Mini-ITX board I natter on about (above). A small point of order:
the PSU I received requires a brick power supply with a
modern, alternative geometry for its plug -- the barrel
connector only matches very new AC-to-DC converters
such as those that ship with laptops. Fine, but no mention
was made of this on the vendor website and I would have
like to have known this in advance (I did not order a
brick supply from them and probably would have if
I had known this). However, to balance, I found the
technical details that were made available (generally)
to be reasonably complete in advance of purchase.
Certainly good enough to make an informed decision
by.
So I would say to them: Everything's good but your shipping carton size. Next time I want to see at least one inch of compressible space between the inside of the shipping carton, and the outside of any interior cartons (such as a Mini-ITX board's own packaging).
Will I do business with them again? I think so. I will, however, be keeping an eye out for a competitor who does it better (who wouldn't). If I placed an order with that competitor and they shipped in a spacious container, and that was the only difference, then this one would stand to lose me as a customer. OTOH this is a niche market and I have the suspicion I'm already at the top of the food chain with these guys. Plus I like that they're local to me (same region of US)."
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"I have only good things to say about Logic Supply. It turns out that I needed quite a bit of support for these two items. My experience is as follows:
I ordered two items, a motherboard and a case with power supply. Initially the CPU we installed did not work. Sent the board back for testing. MB tested OK and it was returned. Changed CPU and it worked. Fast turnaround, good communication from tech support.
Next, the power supply which came with the case seemed faulty. Testing with other power supplies confirmed this to our satisfaction. Told Tech Support of our testing results. They sent out a new PS pronto. Installed it and everything is fine.
Logic Supply deserves bragging rights in that they have such good support as well as competitive prices. Use them, you will not be disappointed. Eespecially if you need support. Good communication and swift response."
"Logic Supply beat the competition - I ordered the same part from another online retailer, and was forced to return it because it was defective, and was slow to ship. When I ordered the same part from Logic Supply, not only was it shipped in a timely manner, but was well packaged, included excellent contact information and had additional relevant information. I most certainly will return to Logic Supply for future orders."
"I ordered a case that did not fit in the planed space. I could return the case without any problem and received the money back. "
"My order was correct and the products work exceptional well. Ordering was very easy and order confirmation, tracking communication was excellent. I highly recommend Logic Supply"
"great experience as always. You know what they have,
and you look for what you need, and then you look for
what new stuff they have you didnt know about and see
if you need it :-). Good web site, well navigated
with decent pictures and displays, i wouldnt change a
thing. checkout process is always smooth and stream-
lined."
"Good purchasing experience; prompt processing and shipping to given address. Tracked the delivery and know it was delivered 11/06/06. Now waiting for the 2 CDs to be air-freighted to me. It was a pleasure to place an order with Logic Supply. Do place me on your mailing list so that I do not miss out on good offers from you."