"I ordered polo shirts in two different styles. The quality is good but the sizing is all wrong. I ordered both in x-large. One, I can't even fit into and the other is a large at best -- I can fit into it but it is very snug. It was my first order and I got free shipping, so the overall price was good. I went to reorder in a larger size but I'm not eligible for free shipping and with that cost, the polos are too expensive.
Previous I had ordered polo shirts from another company but they couldn't get my logo right - the black part kept coming out white. LogoUp did do a great job on my logo.
I would order again when there is another free shipping promotion but larger sizes (currently it takes a $99 order for free shipping). "
"Quick simple and awesome
Great quality and price.
My crew looks great. "
"After spending $400+ dollars with this company and getting a product that is sub-par I could never get anyone to call me back. This company communicates via email exclusively. They take your message and your "contact" person WILL NOT call you back. The computer illustration of the embroidery and what was sold to me aren't the same. We had the same art work used on three different items and all three items are less than perfect. These items aren't as depicted in the illustration. They have offered to rework their defect while at the same time charging me."
"Takes a while to get your stuff. Shipping costs are too high. "
"the attention to the customer is amazing and the quality in the product is outstanding. "
"I have dealt with LogoUp for years now and am very disappointed with their shipping charges. The charges used to be reasonable but now they are ridiculous. $17.99 for three shirts? I would rather they charge more for the shirts and charge normal shipping charges. But they make you think you get a great deal on the shirts and then they recoup their money on high shipping charges. UGH!"
"This is not my first order - so they have my logo on file which makes it simple to re-order however many of anything you like. Its nice to be able to do that and I've never been disappointed."
"Surprisingly i liked it and will be ordering more."
"They give you free upload of a logo and you can use it as many times as you would like. When you add a second logo they charge a lot of $$$.
I would rather just go to our local shop in town then spend it online.
Shipping is really slow. "
"Every time I go to the site I want to order same of the stuff that I've already ordered for continuity... It's always a hassle as most of the time they have limited availability on the sizes and colors I need. I would much rather order the product, let you order what you need monthly from your supplier and then get my product.
I've been tempted a few times to go to a new provider that has supply.
I really like the product here though. Hoping that supply eases as they grow."
"I called to find out about a deal and was yelled at by the customer service representative because their deal didnt state a loop hole and I was being charged an additional $110. He asked if I was happy with my previous orders and I hadnt even received one of them (they were aware I didnt receive and said it was my issue to deal with). FedEx had no record of any package to my home, business address, name, or business name to be delivered. I was completely disregarded by another representative about that order. To be honest, I love the quality from this company on the one order I received but this treatment has turned me off from ever using them again. I hope my products arrive someday. I know they dont care. Dont use this company! I called back again to find out about undelivered product and havent heard anything from them in over a week!!"
"
I've used multiple companies and this one has been the one that took the longest to produce what we needed. Suggestion get a faster way to produce, other companies take 3-5 days, it took forever.
Other than that the service was good and we did get a good product"
"Received quick and excellent quality. Thank you"
"On time as promised as usual!"
"Our Literacy Specialists ordered jackets with our school logo. We were very pleased with how they turned out. "