ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.63/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.88/5
Customer service:
4.72/5
Return/Replacement policy:
5.00/5

5/5

2024-04-09

Amazingly High Quality Watch Straps!!!

"I purchased two straps and extremely pleased with my purchase. Straps are very high quality and look fantastic with my new Panerai Luminor. Customer Service was also excellent as Marc responded to all questions in a timely manner. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-12-10

Another great watch from Long Island

"This is another great watch from Islander. The blue dial is absolutely amazing. I didn’t “need” another GMT. But I did need another Islander. I’m hooked. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-30

Love LIW

"Great “multi link bracelet” for my Orient Kamasu (definitely not a jubilee bracelet)!
Whether I order spring bars, a bracelet or a titanium diver, Marc & team are always 100% the gold standard!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-21

I'm becoming a regular around here

"I've placed about a dozen orders with Long Island Watch in the last few years. Every transaction has been easy. Every shipment has been quick. Every product has met and usually exceeded my expectations. This is my first stop when I'm buying something watch related."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-20

Love my Bertucci!!!

"The Bertucci A4T is a great watch, fits well, bright in the dark (uses tritium tubes), durable, perfect field watch as advertised! I'm sold, thanks Mark and Long island Watch!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-03-18

Poorly printed caliper.

"I was impressed with your quick action of refunding the cost of the poorly printed caliper. I received a response in approximately 30 seconds. The rest of the order was fine. The Bergeon spring bar tools are very nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-17

Great Watch, price and service

"This company delivers on their products. I felt like an appreciated customer from start to finish. "


1/5

2024-03-16

Not new

"The watch they sent wasn't new and came without a warranty. First and last time I buy from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-15

Excellent customer service!

"The Islander watch line is great, and the customer service from Marc and his Team is top notch!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-14

Flawless

"My jubilee for the modest Casio Duro is beautiful. It adds a wonderful weight to the piece and the craftmanship for such an inexpensive bracelet is astounding. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-06

Great product

"Shipping was faster than stated. Item arrived 3 days early. High quality stainless steel bracelet. Fits perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-02-24

LIW is the absolute best

"No other watch seller matches the level of customer service Mark puts out at Long Island watch. Can’t say enough good things about the buying experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-23

Superior Experience

"I’m a UK buyer and ordered my Port Jefferson GMT on 12th February. It arrived promptly on 23rd February. A beautiful watch with a premium Miyota Travellers GMT Movement. Dial stunning as is the embossed case back. Marc extremely responsive during the sales process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-02-22

A Different (Looking) Damasko

"As I had recently purchased an Island GMT World Time automatic, I had no intention of buying another watch, however when I saw the Damasko DC96 on Island Watch’s latest newsletter, I was intrigued enough to check it out on the website. I had never had much interest in the Damasko line because their typical style didn’t appeal to me, but this particular one was different. I didn’t own a mechanical chronograph and the center minute and second hand counter features were also interesting. I’ve also always thought it would be nice to own a watch made with an in-house movement.

Although I knew Damasko had a good reputation in the watch enthusiast community, I did some research on the company and I was very impressed with what I learned. They seem committed to making high quality watches at a reasonable price point. That being said, this is on the high side of what I would typically spend on a watch so I had a number of questions which were answered both quickly and thoroughly before I made the decision to make the purchase. I honestly do not believe that I would have been able to get the same level of personal before-sale support from most on-line dealers.

I received my DC96 in perfect condition without delay after ordering, and it looks much nicer on my wrist than in the photos on line. The contrast of the polished bezel with the bead blasted case is more pronounced and I very much like the effect. Also, the blue of the dial is brilliant and the pattern that the light makes when it reflects off of the sub dials is absolutely gorgeous. The date window in between the four and five hour markers is very unobtrusive and doesn’t stand out at all.

The strap is 119mm and it’s very comfortable. It’s made of blue alligator embossed leather with a signed and polished silver butterfly clasp. The lume on the hour markers, minute and second hand counters seems adequate. Damasko uses patented technologies in both the screw-down crown and chronograph pushers to provide longer service life and enhanced water resistance.

Reading elapsed time with the center minute hand counter is ridiculously easy compared to trying to read the sub-dial on my Citizen World Chronograph A-T. The DC96’s accuracy has been phenomenal so far as it has been averaging less than -1 second/day. This may be related to Damasko’s use of a silicon escape wheel in their C51-6 movement. Overall, the DC96 is a very solid center minutes chronograph that has very good looks and is rugged enough for daily wear, which is what I plan for mine. When you couple that with the value and service provided by Island Watch, it’s a great experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-18

THE online source for watch enthusiasts

"I’ve been a customer of LIW for a number of years, and they have consistently provided excellent products and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process