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Lotion4you

8 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2011-02-08

"THIS SITE SUUCKKS...I PLACED AN ORDER AND ONLY AFTER CONTACTING THEM A WEEK LATER DID I FIND OUT MY ORDER WAS "OUT OF STOCK"...I ASKED TO BE REFUNDED AND HAVE YET TO HEAR BACK FROM THEM ..IT HAS BEEN 4 DAYS AND NO RESPONSE....VERRY UNPROFESSIONAL CUSTOMER SERVICE..... I PLACED MY ORDER THROUGH ANOTHER SITE AND GOT IT CHEAPER AND A HELL OF A LOT FASTER!!!!!!!"

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Verified
5/5

2010-06-17

"I am very surprised so many ppl have negative things to say about this site...I have been ordering from this site since 2005 with NO PROBLEMS at all. The lotions DO have prices that are wayyy below what you will pay at the salon. I often try out a packet at the salon then buy the bottle online. The longest it has ever taken to ship to me (cleveland OH) is 5 days. The average is three which is quite amazing."

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Verified
1/5

2009-04-13

"I WILL NEVER BUY FROM THIS WEBSITE AGAIN!! Instead of 5-7 days to get my lotion, its been more like 5-7weeks!!! I was told there was a problem with my order only AFTER me emailing them about it. If there was an issue then i should have been told about it rather then me having to "track down" my order."

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Verified
1/5

2006-03-28

"DO NOT PLACE AN ORDER FROM THIS WEBSITE!! I placed an order on 12/2/2005 and never heard anything until mid January stating that there was some sort of problem and that my order had finally shipped. I wait 2 weeks and NEVER received any order. I then sent several e-mails stating that I never received my order and to have someone contact me since you can only e-mail the company - there is no phone number to call. I sent an e-mail everyday for 2 weeks and still have not heard from them. They charged my credit card and I never got the order. DO NOT ORDER FROM www.lotion4you.com it’s a FRAUD!!!!!"

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
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Web site being easy to use
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Verified
1/5

2006-02-06

"Ordered one bottle of tanning lotion on Jan 8th, 2006. Ordered has STILL not arrived, although the full amount has bee charged to my credit card. Company has failed to respond to multiple inquiries. Extremely unprofessional, would not recommend to anyone!!!"

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Verified
1/5

2006-01-29

"I placed an order November 20, 2005 and it is now January 28, 2006. I have never received my order and I have phoned & left messages, sent email after email and still have not received my products. I have even asked that I receive a credit on my card but haven't heard anything from them. I suppose my next step is to get a lawyer. Do not buy from this company! "

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Verified
1/5

2006-01-23

"Still haven't gotten this order, I have written several times with no response. USPS tracking confirms that they asked for a tracking number but it was never sent. I'm at the point where I'm going to have my bank refund my money considering this fraud."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Verified
1/5

2005-10-19

"I was searching around the net to find a cheap online retailer for tanning lotion. I ran across this site and gave them a chance. Turned out to be the WORST experiance EVER... My order took almost a full month [ 3 weeks 5 days ] to be on my doorstep. I emailed the webmaster at least 6 times. Nothing was ever sent back to me. I will NEVER buy from this company again. I neglected to notice the site is not even secure. Do not make the mistake of buying from this site please "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site