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Verified
5/5

2018-12-18

Great

"Lovelywholesale is my fav online shopping website because I can create the coolest looks ever! Here I wanna rate the coolest kimono ever, the color is so bright and the material soft, fits to so many looks, elegant or casual, as a jacket or as a bomber , it s so cozy and comfy and the same time."

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Verified
1/5

2018-12-02

Bad Customer Service!

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I never recieved products...Submitted 2 tickets and still no response...Please do not waste your money nor time. Read all reviews.

"

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Verified
1/5

2018-11-26

Horrible

"They don’t get any stars with me!!!! They have taken my money, never received all of the packages, and refused to send refund my money! I purchased the items a month in advance for a particular event and they NEVER SHOWED!!!! The only way to contact them is via email and they are liars!!!! Do not SHOP with them!!!!!"


Verified
1/5

2018-09-14

Horrible site

"I Did NOT WANT MY ORDER SHIPPED. I ASKED FOR A REFUND BECAUSE THE ORDER WILL NOT BE HERE IN TIME FOR ME TO PICK IT UP for ny trip!!! They tried to expedite the process when i asked for a refund but its TOO LATE. They wont send ME MY REFUND and their policy states I can be refunded before they ship the products. They stole my money!!! The person emailing me does not understand englosh in my emails so now its a problem."

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Verified
1/5

2018-08-27

Never ordering here again

"I ordered a outfit for my daughter for back to school and I never received it so I tried contacting them by phone but it crazy that they do not have a customer service number so I emailed them asking them what’s going on with my order and they tell me that I didn’t order anything so I screen shot a pict of my Visa card transaction with my order # showing that the money was taken off of my card and they still telling me that I never ordered anything, so now I’m in the process of contacting visa so I can get my money back and now my daughters a lil upset....smh I have never had to go through this, customer service is horrible and I will never ever order from them again.!"

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Verified
1/5

2017-12-18

bogus

"I have ordered stuff from this site several times and the material is so cheap, so i saw some nice tops and ordered for 3 because they looked super cute. They didnt send any email to say that they recieved the payment, i sent them a ticket and they responded but when i check for the ticket response, its no where to be found. When i try to send another ticket, it states that i cant send another since i have to read the response from the first ticket but it doesnt show anywhere. I am frustrated and wont be ordering from this site again. what a joke that we cant communicate with the support site and yet they take our money."

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Verified
1/5

2018-07-16

Horrible customer service

"I placed a order the beginning of June & received order the last day of June. Received order & 3 items didn’t look as pictured & too big. I’ve tried to contact them. No working phone line! I Put in ticket no response at all. I Will Never order from here!!! "


Verified
5/5

2018-07-12

LOVE THEM!

"I have purchased several times with them everything I got was absolutely perfect! The look and fit wonderful just as pictured! And the quality is excellent! I will definitely be shopping there again!"

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Verified
1/5

2018-07-05

Worst beyond worst

"Clothes **** to begin with.tracking number doesn't work.said package was delivered which it wasn't "

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Verified
1/5

2018-06-11

TERRIBLE CUSTOMER SERVICE

"I ordered From there on 6/6/2018 I paid for expedited shipping for 56 dollars which stated it would be 2-6 working days.! I have not received a tracking number nor have they emailed me back I’ve emailed them 3 times.! I paid for expedited shipping because I’m going somewhere and wanted to make sure it was going to be on time TOTAL WASTE OF 56 dollars because it’s false they haven’t shipped a damn thing or started to ship .! If I don’t receive my order by 6/14/2018 I want a refund for my expedited shipping and for my order they have until the 14th then I will report ge company to BBB and also to my bank so they can refund me the money and take it up with this company legally I will also report to pay pal so you are no longer aloud to pay through them this is ridiculous and I will not order from them again I paid 200 dollars for my things! "

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Verified
1/5

2018-05-05

Never Received My Purchase

"Ordered on 4/1/18 and by 5/5/18 I still had not received my purchase. I could not get in contact with the seller and had to file a dispute with PayPal. They gave me a fictitious tracking number. "

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Verified
1/5

2018-04-27

"Ordered something a two months ago and still nothing. I have emailed them for a tracking number and asked where my package was. Was told to be patient it was already shipped. The 12-30 days have passed and was told they couldn't give me a tracking number because there are so many packages being sent out. Emailed them again and said I wanted my package or a refund and now am not getting any response from anyone. "


Verified
1/5

2018-04-24

Lying, unprofessional, unorganized

"What Lovely Sent me 5 emails regarding my purchase from March. They informed me that they had distribution difficulties on their popular items... which I understand. Then in the last message they sent they tried to resend what they were saying in previous messages, and wanted me to inform them when I recieved my package.
Last email message below:


“The delaying message was sent by system automatically because of the system bug. Please keep us updated on the parcel arrival status, thanks!”
"


Verified
1/5

2018-04-19

2 + Months and still not received

"I ordered an item February 13th of 2018 and it is now April 19 2018 and I have yet to receive my package. I live in the US the and expected delivery was for United Dtates was 12-30 days and international delivery was 2 months. Well it has now been over 2 months and I have not gotten my package even tho I live in United States. I have emailed multiple times and gotten crap replies back such as on March 11 2018 I was told- “Thank you so much for contacting us. Your package was shipped already and is on its way, do not worry. We will make sure to get it to your house as soon as possible. Please be patient for your item to arrive.

Thank you so much for understanding.

Fred,
Customer Support.”

Well guess what that was a lie, as I have not recived Anything, I’d like an actual answer or refund or I’m gonna file a report.
"

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Verified
1/5

2018-04-17

Horrible!!!

"I ordered from them a month ago. It was going to be a gift for my husband for our anniversary. Well our anniversary has past and what do you know I had no gift for him thanks to these crappy people and their service. I have tried to email them and nothing. They had no problem taking money from me but when I tried to get a hold of them nothing. I am beyond mad right now at how they handle their business. I wish I could get negative stars!!! People if you are thinking of ordering from them DON'T!!!!!!! They will rip you off and wont care. "

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