"Did not receive order after three weeks."

"(1) Could not tell whether the item was shipped or delivered to address when item was shipped.
(2) Could not tell whether the item was delivered to address when item was delivered.
(3) Item did not actually show up at address until several days after notification that it was delivered.
(4) Had trouble reporting dissatisfaction with reporting system.

Recommend rewording of notifications to prevent confusion.

Order #100014710; shipment #100012313"

"I was very glad to be able to find and get an old movie that wouldn't normally be available. Thank you LovingtheClassics!"

"over all good experience.i seen the movie before"

"Movie came within two weeks, very pleased with that, look forward to buying again in future.
"

"Thank you for your quick service. The DVD is wonderful. I had been looking for "Never Say Goodbye" since I saw the movie on TV many years ago. Couldn't find it anywhere, I was beginning to think I had imagined it. Thanks again. "

"I ordered two movies "View from Pompey's Head " and the "Iron Man". Pompey came in defective and would not play. I repeatedly E-Mailed requesting a new CD, or least desirable a refund of what I had been charged. I was informed a new one would be sent. After repeated unsuccessful attempts to reach you, as of this day, I have not heard from you or received a good CD.

As stated, I also ordered "Iron Man". It took approximately six (6) weeks to receive same when I repeatedly was told it was being shipped each time I inquired.

Now, I respectfully ask you, under the circumstances described, how would you rate the experience I have had?

Respectfully,

Mike Zito"

"This is the 2nd order I've placed with LTC and I have been very pleased with the service both times. The order is processed and shipped quickly with tracking info provided. I placed my 1st order in June and placed an order with another seller, Jubilee DVDs, at the same time. I received my order from LTC within a week but still haven't received my order from Jubilee DVDS as of 8/2/2014. I've tried contacting them several times in the last couple of months by e-mail and phone and have still received no response. No tracking info was provided with their order and being out $43.00 (which they processed the payment the very day of the order) with absolutely NO customer service support from Jubilee DVDS is very hard to swallow. All my business will go to Loving the Classics.com from now on. They are winners in my book."

"My experience was absolutely horrible, the worst customer service I had ever dealt with. I certainly will never recommend you to anybody in order to avoid them the bad experience I had with loving the classics."

"i know it was a little long but I was happy and received what i had ordered"

"Thanks for making this hard to get movie available. It just came today and my wife who is the old movie buff is very pleased to have this movie. We have ordered movies in the past from Loving Classic .com and we are very pleased with the results past and present.

Keep up the good work!!"

"The DVD was sent to Germany and everything was alright"

"Excellent service. Good product."

"I have not yet received the item, "Cargo to Capetown" ordered as yet."

"I got a message saying it will take 1 - 3 days to get my package and it took even longer than it said it would."