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LowTag.com

3 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-01-12

"I havent received item ordered. 4 phone calls were unanswered...left 4 voicemails. 3 Emails to Lowtag customer service department are unanswered as well as 1 email to their sales department. Next step is to report the actions of this company to my credit card company and the BBB. DONT ORDER FROM THESE GUYS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-08-10

"ripoff artists...had to get my creditcard company to issue a chargeback"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-06-29

"dishonest...sells remanufactured products without full disclosure as such. purchased digital camera (no indication whatsoever it is remanufactured) that arrives in a vacuum shrinkwrapped retail box. 2 months & less than 2 dozen pictures later the camera completely stops working. camera is covered by a 1yr limited warranty so i contact lowtag who direct me to the manufacturer to obtain warranty service directly. upon disclosure of the serial# the manufacturer informs me the camera is remanufactured (news to me) & lowtag is responsible for the warranty service. lowtag refuses to replace or fix the camera. they even go so far as to doctor the webpage (after i complain) to now indicate the camera is remanufactured to absolve themselves of any responsibility. oh well, my fault for buying from the cheapest company & letting them rip me off"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability