"They did what they said they would do."
"my package had not arrived by Day #6 after order, so I called Customer Service around 8pm on a weeknight. I held on for over 15 minutes, through constant loud ads, and then was disconnected.
I rarely call any company's customer service unless there's a problem I can't find an answer for. This total lack of response makes me leery about choosing Lucky again."
"I am very happy with my order from Lucky Vitamin.com and I will order from them again and often. Notification when order received, notified when shipped, provided tracking numbers. Perfect. Thank you"
"My husband has been taking Saw Palmetto One Daily for several years. I was buying it at our local health store. The price kept on growing so I decided to research online. After reviewing several sites, I found that Lucky Vitamin had the best price. I had to purchase three bottles in order to get free shipping, however, it means I don't have to do it as much. The bottles arrive in my mailbox in a timely manner. I will continue to purchase this product from Lucky Vitamin."
"I'm very proactive about my health, but pills are difficult for me so getting needed vitamins in liquid form is wonderful. Thanks."
"They have the WORST return policy ever and are not willing to work with customers on returns. Either you pay to ship back everything you bought (even if it was damaged or their fault it was unusable) which hurts the environment as well as costs the buyer money, or you are never getting any funds back.
It really makes me sad to see that part of their pitch is "don't like it? no problem." uh... yes problem! working with their customer support is really tough, and they are not at all understanding or willing to help you."
"Vitamins have NOT ARRIVED
ELIZABETH HINE"
"Quickly delivery with great prices! I'll be ordering again!!!"
"I ordered based on what was shown on the website. Twice now I have ordered 2 different products, only to be told they would be back ordered. The 1st time It continued for several weeks before I cancelled. Website still showed product in stock - but it wasn't. "
"Backorder backorder backorder. My items said 2 days back ordered on the website. After I ordered them it said 7-9 days!! Still waiting......... :("
"This website is very user friendly and I found what I was looking for very easily. Would recommend to anyone looking for this product or something similar.."
"This was my first order with Lucky Vitamin and I have to admit I was a bit reluctant because I don't order things on line but since Whole Foods bought out our Wild Oats store I have not been able to find most of the products that I was accustomed to using locally. I was very pleased that everything went fine and that your inventory is so diverse. I will now be a regular customer. I will also share my experience with my friends who are also completely put out with Whole Foods. My only suggestion is I wish your minimum order for free shipping was lower."
"I have been shopping at Lucky vitamin for a few years now. I can get the brands that I enjoy for a lower price than shopping locally. Customer Service is excellent with delivery as promised.I plan to continue using Lucky vitamin for the future."
"The ordering went great and price was much lower than amazon. Nice getting the new customer discount. Think delivery is on Sept 22 so I have not gotten the delivery yet. "
"Never had any issue. Orders processed promptly, shipped fast. Absolutely recommended!"