"I haven't heard anything about my order since I placed it.
"

"Initially not so good with Service Area hanging up on me then not answering phone for 15 minutes. Then when got through was transferred to Parts Center. Tech took time to understand what I wanted, looked it all up for my VIN and since not available in Parts right then advised me re online services and gave me the part number needed. I was so appreciative I came there and gave him 3 Reeses Bars. Great service and helped me greatly. Thanks so much!!"

"The Lugoff Toyota parts department team went above and beyond to deliver my order in person after there was an issue with shipping. Top notch customer service! - Brian Bell, Fort Mill, SC"

"They were professional and friendly and let me know when my items arrived."

"I placed an order for parts on April 30, and it's May 3 and the order is still sitting in a processing status with no updates provided on why it's still in this status.

In my opinion, if you have an urgent need for parts, this dealership may not be the best option to choose."

"Part was not in Toyota packaging, and was not what I ordered "

"Bought parts and picked them up"

"Mike is the only salesman I could make a deal with after multiple visits. He seemed to work harder than the rest to put a deal together. Five star salesman, 3 star dealer."

"Friendly staff, clean establishment. Before I got to the door I was greeted and assisted. Great signage, made finding departments very easy. Wish the side door was open for easier access to parts dept, rather than walking through the main entrance. Other than that, this place is great. Will be back again."

"Excellent. Fast shipping and great price!"

"Ordered part online and it was ready for pickup the very next day. Staff was very polite. A sales rep guided me to parts department and on the way showed me and talked with me about the new Crown. Not ready to purchase at moment, but would come here when ready."