"i have ordered 3 time from lulas and am very happy with each order"
"I appreciate the opportunity to give a gift that is unusual, but also lovely. Customer service was also great! I definitely recommend Lula’s Garden"
"Good but feel there should be more option to choose plants of your choice!"
"2.5 of them came in with dirt and rocks everywhere and with one of the cactus (in the group of 3) looking like it is 50/50 if it makes it another a month. The 1 that came in as the picture showed is amazing and 1/2 of one of them that stayed in place is amazing but the other looks like something I could have done myself. I get it is tough to do send something through mail but need to figure out ways to get things more consistently to people in the way it looks online or at least close. "
"I sent to a friend as a “thank you” and she sent a photo of what she received. It looked exactly like the photo and she loved it! Great for gifts or for one-self! Arrived in a timely manner. "
"I initially had the wrong address populated and I called to fix it and the rep fixed it right away and was so kind and helpful!
The product was quality and was exactly what I expected based on the website."
"The buying process was easy and I also needed to make a correction on the card which they were very helpful with. I did not see the end result but my friend said it was beautiful and she loved it "
"So grateful because I put the wrong address at first and your wonderful customer service fixed it and got it to my daughter for her birthday on time!! It was so great and looked beautiful! Thank you!"
"Shipping continually getting delayed. My package still has not made it to its final destination. It has been a week and your website says 2 business days."
“Hi Ashley, I understand how frustrating it is when shipping delays occur, especially when you were expecting your order to arrive in a timely manner. I apologize for the inconvenience this has caused you. Looking into your order it seems as it should have arrived yesterday according to our shipping time frame. However, it is out for delivery today. I have refunded the cost of shipping, you should see it reflected on your account within a few business days. If you have any questions, feel free to reach out to hello@lulasgarden.com. Again, we apologize for the inconvenience. Team Lula's Garden”
"This is the second time I have used Lula's Garden to send a pet sympathy gift to close friends, and again the experience was excellent. I ordered the Forever Remembered Jewel Garden and Soy Candle, and everything arrived just as pictured, right on time. I highly recommend Lula's Garden to anyone looking for beautiful, thoughtful gifts for someone. "
"Site was easy to use. The recipient loved the succulent and card! "
"With the exception that the website does not clearly state that next day delivery does not include Sunday delivery, everything was perfect. "
"Beautiful and fast delivery "
"I ordered a plant and delivery has been rescheduled 3 times so far! $15.95 for shipping for a tiny plant and it will take a week or more to get there."
"Beautiful, healthy, and arrived early! My second order w Lula’s and I’m very happy w the quality and the service."
A rep from Lulas Garden, LulasGarden, has responded:
“Hi Carol, thank you so much for your feedback! We’re thrilled you chose Lulas Garden for your gift! We appreciate your suggestion about offering more plant options, and we’re always looking for ways to enhance your experience. Stay tuned for exciting updates in the future! Your support means the world to us!”