"I was planning to buy an engagement ring from a jewelry store my family always use. But checking around inlune, I found this place had a much better selection and better prices. I have probably never spent more than $500 online so I was very leery of spending 10x that. But I worked with a rep who gave excellent advice and helped me find a great setting and diamond option. The diamond was GIA certified and the ring came exactly as pictured. I ended up spending about half what I expected and she lives the ring. I am sold. "
"I had a certain budget in mind and was comparing several stones at several different online retailers. I decided to Chat with one of their associates since I had a question on the Girdle thickness of a Princess cut I was interested in. He not only answered my concern, he posted a link to a better Diamond that was actually almost $2000 less due to a negligible lesser Carat size of .07 less then the one I was looking at AND this one was of a much better quality! I seized on it immediately and can't wait to get it!
I am going to propose to my Lady next year so I have time to get a real nice setting.
Also, none of the other sites even came close to the price I paid for this quality stone!
I Highly recommend them!"
"Great communication, excellent customer service, and great prices. I had a great experience with them! Definitely recommended!"
"I bought a gold solitaire 1 ct. diamond and I had the best experience. Of all the places I looked I had the best customer experience, found the best prices, and in the end was greatly satisfied. Would highly recommend shopping here... you won't be disappointed. Thanks again to this company and those who work here. I'm very thankful. "
"I was blown away by the assistance given when purchasing a diamond with Lumera. I worked with Allen to find the best diamond available that fit my needs. I searched other sites and Lumera had the best prices by far. Delivery was as promised and everything looked amazing. I highly recommend working with Lumera."
"They delayed my delivery twice and it was late for my anniversary gift. They would not do anything for the inconvenience. Order from another source."
"This is my second diamond purchase with Lumera. Great prices and excellent customer service. I only want to buy GIA certified diamonds so I know what I am getting. Lumera has by far the best prices and selection.
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"We purchased a 1.01 Marquise Diamond, Excellent Cut, D Color, VS2 Clarity and couldn't be happier with the diamond and customer service we received. Highly recommend this company. "
"While looking for a diamond to surprise my wife I came across Lumera Diamonds. I had done all my research and felt confident that I knew what I wanted I put 3 diamonds in my shopping cart and called them. They didn't try to up sell me and we decided on the least expensive of the 3, a 1.60 carat G color VVS2 Asscher cut. The customer service, return policy, and knowing that they only carry GIA diamonds sold me. I will admit I was nervous about the process of making an almost $9,000 purchase online it went very smooth. I know that I got the best diamond for the best price with the best customer service for my hard earned money!"
"As a first-time diamond buyer, I was at odds with the countless options and information available online. Lumera helped simplify the buying process for me, ensuring a smooth transaction with speedy delivery. The diamond earrings I ordered are perfect and a terrific value!"
"The search engine was easy to use to sort through the thousands of diamonds they had. All diamonds were GIA certified and the full cert can be viewed. The diamond I purchased arrived just as described online and several stores I was looking at for the metal band could even come close to the diamond price. The delivery was very fast and was shipped inside of 3 fedex boxes (small inside medium inside large), so very well protected. Email responses have been within an hour every time. I was extremely nervous about making the purchase online, but this company removed it all.
I would note that I visited diamond stores and looked at actual diamonds and compared them to the GIA certification. GIA maps diamond defects as part of their cert and it helps to know what it means and also how color and clarity look in person. This greatly helped when buying online where you cant see the diamond. "
"I NEVER write reviews - period. I am making an exception this once as it may help others in the market get the value we all deserve but seldom find. Buying a diamond is NOT the same as an *uber-subjective task of something like buying a piano. With diamonds there is actually lots of very clear math, angles, light characteristics, color, fluorescence, and location of defects (inclusions) that make a diamond relatively straightforward to evaluate. Again, pianos are much harder to evaluate, ask my daughter. If you trust the physics, you can take advantage of a reputable outfit that has lower overhead (cost of sales) but wonderful and personal service. That directly translates into savings for you. I have gone the custom jeweler route, as well as the on-line 'Blue' route but happily settled on Lumera for this simple reason - better value with exceptional quality. I purchased a round 1.19 carat, H color, excellent cut, VS1 diamond. Lumera was quick to answer the phone with a live person to answer any questions on multiple occasions. They helped me compare one stone vs another, the location of any inclusions and overall value without steering me towards the more expensive stone. Looking at other on-line dealers, I conservatively saved between $300 and $400. After having an appraisal completed just after I received the stone, it turned out that the 1.19 stone weighed in at 1.198 (many may have misled a little and called it 1.2 carats). I also immediately verified the GIA inscription that matched all included paperwork. Even the owner of a local jewelry store said that he would not have been able to get close to the price due to his overhead - lights, employees, benefits, power & cooling of his store etc. One last note about negative reviews... Before I settled on Lumera, I saw a bad review that honestly gave me pause. After I read the well written and clear reply from Lumera regarding that bad review, I realized that I was more than comfortable giving them my business. We all know that people often unfairly criticize when something doesn't go their way and are just trying to take advantage of a situation. So glad I chose Lumera. Great experience in every way and my wife couldn't be happier.
*For the younger set, uber was a cool word long before the social transportation guys!"
"Live in Dallas/Ft. Worth area, so checked pricing at a couple of the big diamond wholesalers first. Found something I liked, and decided to google online and see if anything was better quality/pricewise. Looked at Lumera's site and found better diamond for about $350 less. 1.08 carat, cushion cut, color G, clarity VVS1, excellent polish, very good cut, looked great in photo. Saw some bad reviews of Lumera but most were positive so took a chance since they had guarantee. Diamond arrived when they said, and it looked better than I could have asked for. Very pleased and wouldn't hesitate to order from them again. We picked ring setting separately so fiancee could get what she liked as this wasn't either of our first times at marriage."
"People often caution others against buying diamonds online. I was aware of the potential risks, but I knew I couldn't let people who hadn't experienced the online diamond buying experience determine my actions. Upon doing hours and hours of research to find the perfect diamond specifications I wanted and then doing many more hours comparing various online retailers (including brick and mortar stores), I was confident Lumera Diamonds had the best prices. Despite the perceived risk, I made the right choice. For the cheapest possible price, I was able to get a gorgeous diamond with a GIA certificate and appraisal shipped directly to my house. The service was professional and fast and when I spoke the guy who heads up customers service (this is two person company), I felt confident that he was experienced. Just to be safe, I brought my diamond to a jeweler who looked at it under the microscope to verify both the quality of the diamond and that the laser inscribed number on the side of the diamond matched the number on the GIA certificate. Everything checked out and I couldn't have asked for a better experience. The ability to pay by wire after "purchasing" the diamond with a credit card that isn't charged until 3 days after you receive the diamond, the 30 return policy, and the lifetime trade up policy where you only have to spend 20% more than the purchase price of your original diamond (as opposed to Blue Nile's 100% more rule) makes Lumera the best option. You get exactly what is promised on the site for the best prices anywhere by employing a smart business tactic of being the middle man between the diamond suppliers and the consumers with minimal overhead.
TLDR: I bought a 1.15 carat, G color, internally flawless, excellent cut, excellent polish, excellent symmetry, and no florescence GIA certified diamond that is every bit as brilliant as you could imagine. There is no hidden gimmick. Just a simple business model that passes savings on to the customer coupled with great service and other added benefits. "
"Diamond hunting can be very challenging, as there are so many variables to look at when deciding which diamond to buy. As a novice, I really needed help with my decision. I was buying a larger diamond (>2.0ct cushion) and so I wanted a premium product.
When I reached out to enquire about a diamond I was interested in, the customer support from Lumera was truly excellent. I was given detailed information about the diamond I was interested in, without being pushed to buy it. The response times to my emails were very low.
When I finally decided to purchase a diamond from Lumera Diamonds, I was
I was very satisfied with their invoicing and payment process. I was able to switch to wire transfer to save some money, but they didn't require me to wait for the wire to finalize, so I was able to review the diamond before I sent the money. When I did send the money, my bank froze the transfer and it delayed payment, but they were very patient with me.
The diamond was in my hands with full documentation (including an appriasal) in less than 48 hours after ordering from the website.
I would recommend Lumera Diamonds to anybody in the market to purchase a diamond."