"Place an order for a Christmas gift on Dec. 7,2023, received a confirmation with tracking number but never received my order. Tracking has remained in the same transit status since Dec.16th. Response to emails are automative with no phone number to contact anyone on the emails or the website. This website should be shut down. It's obviously a scam."
"Scam website Company company stole my money $52 for item I purchased and never received my order it’s been two years their customer service they don’t respond. Or got back to me that’s through email phone or their website. Fraudulent scam artist! Do not order they need to be closed and shut down immediately!! "
", I've been shopping here for the past 5 years and they have the best wigs."
"This place is a joke. I ordered makeup on December 4th. Will have not got it. Emailed the address provided on the website. Nothing back. Emailed another 4 + times nothing. I say don't waste your hard earned money on this bs of a website. "
"i purchased hair, they sent wrong hair. the web page phone number say i'm sorry no one is available to take your call. i googled and got another number which i spoke to several people, no one returned my call. online chat refers you to send a message. did that, no return message. i called today to find out the second phone number states: sorry the number you have reached is not in service at this time. My warning is not to buy from the. Maybe others have had a good response, i have been given the literal run-around, lied to and still don't have the correct hair I paid over 50.00. I will be contacting my bank and the bbbb. If necessary their state attorney generals office, consumer fraud. in addition i paid 2 day shipping got it yesterday 2 additional days later."
"I am so happy and grateful to have found Luxe Beauty!!!! I'm new to LA and was so worried about finding someone to take care of my hair. From the moment I met her, I knew my search was over! She is so warm, welcoming, and just plain awesome! Her studio is clean, pretty, and comfy. She did the best job on my extensions that I've ever had. I walked in a mess and walked out gorgeous! I could not recommend her more."