"It’s becoming pretty routine, that you order some thing from a place and they’re just the reseller of the item. The wallpaper I needed ended up being out of stock and they didn’t let me know until a day and a half later. If the item is out of stock, I would appreciate if the website just said that, so I could move on and find what I need someplace else. I’m not on my email a lot, so I just happened to catch it. Please keep your stock updated!!"
"Lovely lamp, prompt shipping."
"The website is great, very easy to navigate and the customer service person was friendly and helpful in answering my questions. Also, I thought the pricing was fair and even got an extra discount."
" found exactly what I was looking for at LuxeDecor and less expensive when comparing same item at other websites"
"I was given a prompt for my email and promised 10% off my order. It did not show up. False advertising? I don't like my email being blown up for nothing."
"Very good experience so far."
"Obtaining the right sample took 3 attempts. I could have ordered Chair much Faster and sooner. "
"Easy to find and order this item"
"The Teak table I ordered arrived in great condition. Beautiful and sturdy. The shipping company that was used left much to be desired:
First they contacted me to set up a delivery date and told me someone had to be there to receive it between 10 am and 5 pm. I asked if there could be a shorter window, but was told they don't know how the truck would be loaded, so no. They did not arrive the entire day. A couple of days later, I was contacted again to set up delivery. When I told him about the previous appointment, he was unapologetic and said that the item had not arrived until the afternoon of the day they had told me they were delivering ... but he did give me a window for the new delivery day between 11 am and 2 pm. The driver called 30 minutes before arrival and told me he was on his way. After an hour, without hearing anything else, I went outside to find the crate had been dropped off in front of my garage, blocking my car!
Just not sure why they held me prisoner for 2 days and never requested to see me!!"
"Workmen that I hired moved my umbrella by the stem last summer, and the cuff piece broke off inside the base of the umbrella. it was impossible to remove it, so the base needed to be replaced."
"It was a good experience. Found what I wanted, but there is a back order. Hoping for the shortest time."
"Appreciate Josh's help on the phone this AM"
"Ordered 4 white loungers and received brown color "
"We have been furnishing our new home a little bit at a time. Luxe Decor gives incredible selection, value, and an easy enjoyable experience. "
"Good pricing and good service placing order."