"This rug is so beautiful. When you stand on one side of the rug, you can see a deep, dark teal. When you stand on the other side, it looks black. This rug looks far more expensive than what it’s been charged. I loved it so much, I bought the same rug in two different sizes."
"Ordered a chandelier but turned out it won’t fit. Called to cancel and customer service was extremely nice and helpful. Full refund within 2 days. Would definitely buy again."
"fast and accurate !! great experience!"
"Clean and simple. Had the piece I was Looking for at a great price"
"I called inquiring a backorder item and Angela was very helpful with providing me with an approximate availability date. "
"Thank you! I love that you have me additional dollars off! Happy you have the chair as one of mine doesn’t bounce any more."
"Prompt professional assistance"
"I tried to checkout and the page kept "processing" for about 20 minutes. I had to eventually click back, and relocate my items, add them back into my cart, and then enter all of my order info again.
I also called and spoke with an agent, but his voice was so quiet it was virtually inaudible. It sounds like there may be technical issues going on on your end today, but I wanted to at least make sure you are aware.
Thank you"
"Your customer service rep was very helpful and also provided an additional discount."
"Quick and easy and everything in between"
"The is the second order I have placed with this manufacturer and there products are fantastic and top quality. Very happy camper "
"The search criteria is amazing! Very specific and clear and they did not have me jumping out of the search that I wanted for other items I might like! I was able to put in the particular sizes that I needed. Also, they were very clear on shipping and delivery timeframes. I also though the white glove delivery fee was pretty fair."
"timed out when placing order because I needed to confirm size. That was a pain. All else SO FAR is good"
"I ordered a set of reclining chairs and was misled to think the purchase was fine. Missed out on others since I was emailed days later informing me of a refund due to unavailability of the chairs I purchased. Cant trust this company anymore!"
"See above. Items not delivered!"
A rep from LuxeDecor, tdavidnetretailers, has responded:
“We have checked into this and it looks like your order was placed just a week ago. The posted lead times are 8-10 weeks, so we will definitely keep you updated on when this order will ship. Our customer service manager has also reached out to you for any questions you might have. Thank you! ”