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1/5

2015-08-28

"I initially signed up for Photoshop help. I was extremely disappointed as to there course selection for what I needed. I found "tons" more useful tutorials on websites and "YouTube" videos.
The MAJOR problem was that I received my credit card bill only to find out that they "auto renewed" my subscription without the required email as checked in my account. Yes I forgot it was to be renewed! But counted on the email reminder to auto remind me. It never came. But also upon calling in after cancelling a month later, I got the extreme attitude that even though had NOT used lynda.com in months prior to my subscription ending, they would not refund the entire amount EVEN THOUGH NO EMAIL WAS SENT CONFIRMING MY CREDIT CARD WAS CHARGED AS REQUIRE IN "TERMS and AGREEMENTS"
Watch out!!! They are in the samemindset as XM/Sirius and others that fail to notify you when renewal is due but then charge you full price when you cancel subscription.
Another lesson learned by a 100% unethical company.
"

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