"My machine has been in use for 6+ months.
Nothing but great service from both machine and support staff. My few questions have been answered very quickly.
The machine is awesome. Very fast for the large iterative calculation spreadsheets I dvelop and use.
Thanks MALIBAL,
Joan Manley"
"I bought a "Nine Series" laptop from Malibal. Within minutes of ordering, someone from customer service contacted me via phone to confirm the order. The build was quick, and I received the order 8 business days later. I found that the computer I ordered had a Windows Experience Index Base Score of: 5.7! The computer I ordered is smoking fast and the customer service is exemplary. The unit's performance far exceeded my expectations!
Edit: Had problems getting the integrated webcam to work, and throughout several correspondence emails with their Tech. Support Team, they were able to find the problem and send me a patch to solve the problem in no time! Webcam works fine now!
*** PROS:
- The unit is smoking fast!
- I can play ANY 3D game on high settings without any delay/lag!
- Nice, large (glossy!) 17" screen for the ultimate in gaming/movie watching!
- Excellent customer service.
- Lower prices than their competitors!
*** Cons:
- The unit was a little larger than a normal laptop (21 lbs.); it fits better in the category of a "desktop replacement" rather than a "laptop."
- The power supply is also a bit large!
- The 4 USB ports are all located on the far right (all in the same location). I would have prefered to have them spread out and along the back side of the unit (in addition to moving the ethernet port to the rear side as well)!"
"The laptop works out great for my son and it fits his needs perfectly"
"I can't honestly say enough in the positive about Malibal.Not only is the machine they built me amazing (The only lap-top I could find with Dual 9800's,and 8 gigs of RAM !) ,but the customer service and support were outstanding.
With a custom laptop,a long build and ship date are usually expected.Not only was it shipped before any of the other companies estimated dates (Sept. 10th for everyone else,the 8th for Malibal),when I actually enquired about the ship date,I was told it had just left that day.
I can honestly recommend Malibal for anyone seeking performance,and support,as well as a better price than several of the other lesser machines would have cost !"
"Malibal has helped me out by offering high-performance Laptops at affordable prices. I am glad that I bought from them. The only downside right now is that my keyboard keeps popping up in one corner. It's not life-shattering but it gets annoying and lowers the overall perception of quality. Other than that the laptop runs quite well!"
"Malibal was an excellent company to do business with. Their customer service exceeded expectations and I was extremely satisfied with my product."
"Exceptional service offering high end custom computers at reasonable price. I work in the film business and use my system for editing hi-deg video footage. The MALIBAL has proved to be an exceptional tool. The service is always top notch with this team. Amazing product and amazing service! Highly reccomended."
"Helpful and very responsive in product selection. Accurate and honest re. product performance, order timeline shipping etc. Lastly I LOVE my nine series.
Not a gamer but use it as a mobile desktop for making multiple and complex calculations on huge databases.
My desktop specs are slighttly more powerful than this notebook, but I can't even tell the difference in speed.
Several other etailers were aggressive, had salespeople lacking knowledge, or had sales people who simply could not translate the gaming language for me.
I own a small business with a fairly sophisticated and powerful (for its size)double server network--the sales language in those product lines is very different from the powerful laptops for which gamers seem to be the primary market.
Thanks Malibal"
"I purchased a Veda series laptop from Malibal and I am a very satisfied customer. They have shown great care in customer service as I had some shipping problems which were out of their control. They made sure I received a good working laptop and they gave me an upgraded unit at no extra charge. I would purchase from this company again."
"We're very happy with all 3 of the machines we ordered from Malibal. They're fast and beautiful. We're also very pleased with the level of service we got from Matthew at Malibal. Everything we needed was accommodated for and followed up on in a timely manner."
"No one compares to the quality service I received from your company, and I'll be recommending you to anyone that I know of who wants to purchase a computer."
"Though not the most expensive, this is the fastest and most reliable computer I have owned. The service and sincere desire to help by the staff is exemplary.
A real bargain at the end of the day!"
"I just bought the most powerful computer I've seen heard of or could find anywhere on the internet! I am typing on it right now! It is amazing! I literally spend dozens of hours looking at high-end laptops and Malibal was by far the best. I'd recommend anyone to shop here."
"I am very pleased with the kind and professional service I recived from malibal computers. Every email was answerd almost immediately with a call back or email (mostly call back).
And I love this laptop. It's great.
My hats off to Matthew and the whole Malibal team.
Job well done.
I'm a very satisfied customer.
Thanks again."
"Great store! They're very professional and helpful. Their turnaround time is quick and the product received works remarkably. Communication was very easy and all my questions were answered politely in a timely manner. I highly recommend Malibal.com to anyone who wants a great laptop for a great price!"