"Malibal is great! The laptop I received runs extremely well. It's not really heavy for a gaming laptop with top specs, and the price is not overpriced like some other brands. Malibal's customer service was excellent! They even upgraded my shipping from three-day to two-day shipping!"
"Overall, I have enjoyed my experience of purchasing a laptop from Malibal. The laptop has really good build quality and it has all of the components that I have asked for. Their customer service is really superb as they replied to my inquiry email in less than one hour. They even had the courtesy of giving me a phone call to confirm with my address before they shipped my laptop. The laptop is very reasonably priced. If I decide to upgrade my laptop in the future, I will probably pick Malibal again and I definitely recommend Malibal to anyone looking for a high-quality custom-built laptop."
"My whole experience with Malibal was excellent and the final product is practically a work of art.
They had some supply issues (not their fault, an entire batch of defective components that delayed shipment to them) and responded by upgrading components for free and upgrading shipping from standard to next day.
Their customer forums are active and their support email is very responsive.
Overall, I am exceedingly happy that I stumbled onto Malibal and went with them."
"They were very helpful in every question i had, got a response in less than 2 hours. They made everything in their power to make sure i got my order by the time i needed it. my next computer will definitely be a Malibal. "
"Malibal did a great job, they ensured an ontime delivery and respond to email in a very timely fashon, I would use them again without hesitation."
"They gave me free upgrade to UPS 1 night shipping. Good service and relatively lower price than exotic pc, mythlogic & origin & sager. Would recommend to anyone eating a customized laptop."
"During my interaction with the company Malibal, I've experienced professional and quick service. So, until the product I have ordered is delivered I leave Malibal as a highly rated company"
" I first heard about Malibal from my friend's sister, who had a boyfriend who purchased the Nine, or the Satori... She referred to the brand as "Lotus" so I did some research, and I turned up a seemingly amazing company, that gave great deals, for wicked laptops, and whose customer service was exalted. I thought it must've been to good to be true. But, when I placed my order (After countless hours of research, and months of saving up) They were friendly, and very easy to deal with. I wasn't ever left hanging. And when there was a problem with my RAM, they upgraded me to express shipping for free. Not to mention my new laptop is the best purchase I've ever made. My only minor difficulty was not with Malibal, but UPS, because I had to pay $242 When my package arrived. I didn't know about that.
I highly recommend Malibal to anyone looking for a high-end laptop, for gaming, or business."
"Absolutely top notch customer service! Out of the 6 times I have contacted them with questions or assistance with my order the longest i have waited for a response is 32 minutes! I also did extensive research and found their product to be the best bang for my buck. Best laptop I have ever purchased. Will be a return customer!"
"I have had a great experience purchasing from Malibal. Actually, the experience was not that fun- it had a 2 week delay (not their fault) and an exchange process in it, but Malibal's excellent customer service helped make sure that I knew what was going on and that I would be happy with the final product. Their customer service was up with me until 1am making sure that everything would work out."
"Very responsive and traight to the point support alongside with a quite low price for high-end gaming laptop - just got me. This is my second and I'm sure nt last order from Malibal. Both laptops are very high quality and reliable.
Guess I don't need a desktop PC anymore =)
own: NINE X7200 and Lotus laptops"
"I ordered the Lotus p150 and it is one of the best decisions I have ever made. Upgraded to the i7-3.1Ghz and 12gigs of RAM. I sent in my order on a Monday night and got a call 2 days later on Wednesday from customer service telling me that they are already shipping my computer out that day. I was amazed. 2 days after they called me to let me know that the computer was shipping, it arrived in the mail. Thats A total of 5 days from ordering my laptop online to actually using it in the field. Amazing customer service all around and free 2 day shipping to boot. Great company"
"I had an overall great experience with Malibal. I called customer service to discuss a laptop purchase, and found their customer service group to be extremely helpful. They answered all of my questions honestly, and didn't try to "oversell" me. They guided me on the parts to build my laptop that fit my budget.
The overall experience was wonderful, and I would definitely recommend Malibal to anyone in the market for a gaming laptop. I will certainly do business with this company in the future. A+."
"just received my lotus p151hm1 laptop performs amazingly, no dead pixels, everything as it should, had a few questions before it shipped out, the Malibal staff was very quick and helpful. the shipping was fast even though i asked for an upgrade last at minute. would definitely buy from them again and recomend them to anyone in search for a gaming/powerful laptop."
"Best interaction I've ever had while buying something online"