"Unresponsive Customer Service- used product sold as new- over charged for shipping
All around not thrilled with this company. The part I recieved had thermal glue on it, which the site claimed was a new product, so why would there be thermal glue in the corners. Another issue I had is with the shipping costs. They offered priority mail for an additional $5, so I paid it to get it faster. Then I saw when I got my shipment confirmation that they shipped it "first class", one of the cheapest way to ship. I then wrote customer service 2 times regarding the over charge in shipping and got no response at all"
"This person markets used parts as new. I purchased a new replacement keyboard and it was obviously used. When I attempted to return it I was given a run around and eventually was sent a return label only after having to file a claim with PayPal. I shipped it back and he then apparently refused to acknowledge he received it. So now I'm out my money and a used keyboard. I would avoid buying anything from this fraudulent seller and I will certainly end my relationship with PayPal. Dont believe any if their buyer protection claims! If you've also has a bad experience here's his ****@****
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"Terrible service and overpriced shipping! I ordered some parts to repair a PS3. They said it would take up to a week to receive the parts. The next day I had a Priority Mail tracking number. A week later, the parts hadn't shown so I tried calling but got no answer. Several emails were sent with no response either. I ended up filing a claim with PayPal and thought I'd get my money back. With a week left before PayPal refunded my money, I finally got my stuff in a Flat-Rate box, with major scratches and cracks in the plastic items because they didn't use any packing material. So, it took more than a month to get some parts that I should have had within just a few days. It took a PayPal claim to get the stuff shipped to me at a grossly inflated cost of shipping. Priority Mail should have cost $12. I was charged $30 for the "Expedited" option. Again, trying to contact them for replacement parts for the broken ones and a refund for the extra shipping costs was fruitless."
"I ordered a motherboard from these folks, and it came in bulk packaging; which the listing did not state it was bulk. Because of this, it did not come with any cables, or other parts - which I had to purchase separately. "
"I ordered an inverter for my laptop, and they sent me a completely different part. They listed several different part numbers in the description but they are NOT the least bit compatible. Shipping rates are outrageous, the part isn't even worth seeking a refund in his case. Waste of time and money.
Also, the order form is NOT ENCRYPTED by default. Watch out!"
"The product was perfect, arrived on time and was new, as represented. The sales/support staff was superb. Excellent vendor, Highly recommended."