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Verified
1/5

2016-04-08

false advertising

"after reading ad on Sunday April 3, 2016 I went to the store in Springfield Missouri on April 4,2016 to purchase a Ruger LCP 380 pistol advertised for $ 209.99 I was told that it was out of stock I asked for a raincheck and was told that they would not be getting any more of these . I have trouble believing that this item sold out in 1 day ....... "

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1/5

2007-06-16

"Will never shop at MC Sports again. Purchased a Hummingbird fish finder for my dad for Fathers day. Before I wrapped it I decided to open it to make sure it would work in his situation. Well to my suprise it was a return that looked WELL used to say the least. It was dirty and scraped up. How embarrassing would that have been if I hadn't looked at it before giving it to my dad. I went back to the store to speak with the manager and he basically laughed at me and thought it was no big deal. Just said that someone must have forgot to check and offered a replacement. I said forget it and went to another store. I have never seen a manager so rude in my life. Too bad.....lost one great customer."

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Verified
1/5

2005-12-29

"Ordered wrong item, told I could get an exchange on the phone, but when returned item, they said no exchange policy. wtf! Rude customer service. Never doing business with them again."

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Verified
5/5

2005-12-09

"I got a pair of Asics running shoes for a good deal cheaper than I could find anywhere else. Good service, no complaints. Will shop there again."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
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Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Overall web site
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Verified
3/5

2005-07-31

"I ordered a pair of rollerblades from the website, because they did not carry them in the retail store in my town. I waited over 3 weeks for them w/o receiving them. After a good 10 minutes of searching the website, I finally found a number to call. The number I called was totally automated, but I eventually got to talk to a real person. When I did get to talk to a person their response was swift. She said that MC Sports would have to file a claim with USPS and I should either receive the package or credit back on my credit card w/in 5 days. I received credit on my credit card in 3. CS was good once I got to talk to them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused