ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2006-03-07

"Equipped research laboratory at the Cleveland Clinic with a server and several high-end desktop computers. Nice people. Responsive to issues that arose. Very knowledgeable. Web presence suggests a big operation, but customer service gives the feeling of a small shop (which I like)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-06

"I know what I need and what I don't.
This is the best site for a custom PC.
There is instant notification if any change
or adjustment is needed. It was a smooth purchase
Expertly assembled, and shipped quickly.
I searched quite a while for a site laid out
like this.
*perfect*
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
2/5

2005-08-31

"As stated in someone else's review for AVA Direct (which is the same company as MGE - this company has many, many names for some reason; check the Better Business Bureau for a full listing), purchasing from them was frustrating. I placed an order a week and a half ago and only now (after *I* called!) did they call me back to say that my laptop model was backordered and wouldn't arrive at U.S. customs for another TWO WEEKS! They were fairly straightforward about it and offered to cancel or transfer my order, but I wish they had let me know when I ordered, not a whole week and a half afterwards! I cancelled because I need my machine much sooner, and will most likely not buy from them again.

Update: Alex from MGE called me today to say that he had contacted their vendor and was able to get a single unit that he was offering to me. That was quite nice of them, but I already got a better deal with another reseller who has been very attentive so far.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-04-26

"Great, personal customer service! Can't beat the prices or quality! Fast Shipping! If substitutions have to made, it is ALWAYS an upgrade compared to what you paid for at no extra charge! This is my 2nd purchase with this company, and I will definately purchase again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-04-20

"I bought one computer which I optioned my self online. The computer came on time and worked OK.
But the video board was not the one I picked, it was missing a dvi jack. Called; they will send me a replacement. I also picked a amd 3500+ cpu which according to the details was a 90nm winchester core, but what I got was a 130nm clawhammer core its bigger' a little hotter, a little cheaper, but has the same spec's. Question is; will I buy from MEGPCONLINE again ? Would you?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-04-04

"I just got the pc loaded with the OS. I had to get more RAM and called you guys to purchase some but you wanted too much for shipping. So i got it from crucial.com. I love the deal i got on that pc, i accually don't own it i recommended and help purchase it for a friend. I will be in the market for a pc shortly possibly a laptop, got any of those? Your three year warrenty is really comforting. So far vary pleased with what i helped my friend purchase, so thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-03-25

"These guys really do a great job of keeping you informed and answering your questions. They even called after to order was placed to make sure you were happy with the options ordered. I ordered their top of the line Laptop, and it arrived in about 10 business days. I could not be happier, the laptop worked perfect out of the box, and it was not cluttered with garbage & trial programs. All of the drivers and software was the current updated driver, and I had to do VERY minimal windows updates to it to bring windows up to date. The sales staff was great! I sent a message over to Tech Support via the web and in less than 24 hours they were calling me back. I am very happy with my experience and I look forward to dealing with this company again. I have atleast one person already wanting one of these laptops, and a business partner of mine who wants to resale them. Thanks a lot Alex, I'll be sure to refer my friends!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-28

"This company provides excellent product at reasonable prices. Any questions about my order were handled very professionally over the phone. I have purchased numerous barebone PC's from this company and would do so again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-10

"Great store. I'm happy I chose to deal with them. I will shop there again. Hassle free. The only problem (if you can call it that) is that I ordered a blue case. I got a call the day after I placed the order and Alex explained that they recieved a shipment of those cases with bad power supplies. They had to send them back. He did give me the same model case in a different color. I like the new color even better. Great company to deal with. A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-03

"GREAT STUFF! 'bought two ATHLON custom machines in December. both arrived in the timeframe expected. Had one problem with a bad 512 mb memory, but called them, got the RMA number, sent in the bad and within a few days, got the good memory. Excellent service. Outstanding website for configuring a custom machine. Highly recommended. I am telling all my friends. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-01-17

"good deals, orderd server that was shipped a little late becuase the case was not in stock so we had to upgrade the case and when recieved the server the Scsi array had to be rebuilt which took some time(3.5 hours) but other then that great product "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-21

"We have purchased a total of 11 Servers and two desktops. I have been very happy with the quality of work, Sales staff is helpful and knowledgeable about the product and can very quickly catch problems with your requested configuration. I have had a total of one issue with a motherboard on one of the servers which was replaced under the advanced replacement program. Even though we often request a server in short time I feel MgePCOnline does make an effort to build machines quickly while still adhering to their burn in policy. We are very happy and will continue purchasing from them."

Detailed Review Benchmark + -
Overall quality of the company

5/5

2004-10-01

"This has been my third order without any problems and have found this company to be knowledgegable and helpfull."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-09-23

"Very satisfied. No hassles, great communication. Very easy to do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2004-08-24

"best computer ive ever had,step by step on the phone to confirm your order. 48hr burn in. and the computer arrived on time. they were great.
got out of the box plugged up and it works great.
when im ready for another ill buy it from mgepconline only. i highly recommend them.
and had a few extra perks lighted case.
dont buy preconfigered bestbuy or circuit city.
wade
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use