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Verified
5/5

2004-08-20

"Awesome Company, quick, easy, reliable shipping. Have never returned a defective product. Excellent service!! KEEP UP THE GREAT WORK !!!"

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Verified
5/5

2004-08-10

"awesome service
awesome product

will definately use this store again
"

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Verified
5/5

2004-08-03

"Great service, will buy from these guys again. Thank you."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Verified
5/5

2004-07-22

"Bought a computer and system works well.
Have called tech and have received friendly
service and help. Will buy other products.
"

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Verified
3/5

2004-07-21

"I ordered the prostar 5604 on 6/30/2004. on 6/30/2004, A person called me from the company making sure I was aware I did not order a disk drive, memory, a hard drive, or a cpu. He convinced me to order a combo drive with it. Later they said it was not in stock and I did not recieve it until July 14. I had a number of conversation with different people from mgepconline and some were rude and hung up on me for no reason and some were helpfull and patient. Alex, the manager was very helpfull. One reason I was dissapointed with them was becasue they did not tell me the item was out of stock when I talked to the the day I ordered it. The biigest thing was hanging up on me for no reason. One guy told me to call the factory, xtechnology which I I don't even think is there factory even though the enfer it is. It should not be my job to call there suppliers to find out what is going on. Later I found out the notebook was shipped on friday and on monday they did not know it was shipped. when I called mgepconline, they said they are jsut the sales department. This leads to believe they don't really have anyy kind of support and after you make a purchase, it's on in xtechnolog's hands. The only person that really helped me was Alex, the manger, which is why it's still an average company."

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Overall quality of the company
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Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Overall web site
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Web site reliability
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Verified
5/5

2004-07-10

"incredibly fast shipping, amazing customer service, they actaully emailed me with a question about my order, I'm VERY impressed!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Customer service being knowledgeable
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-06-17

"MGEPConline is a great business to purchase a complete computer systems from as well as parts. There staff is well informed and pleasant to interact with. Perhaps, most important I have found this bussiness to be trustworthy and reliable.
~Gary Campbell
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-06-11

"Excellent timing and great quality job on this $18,000+ bid. Highly recommend to anyone need a flawless systems at a competitive price and right on time!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-06-03

"Thanks to Misha for his help in placing my order. All items shipped quickly and am completely satisfied with the quality. Will be using this vendor in the future."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2004-06-02

"I have been dealing with Misha for a few years now and have found him and his staff to be very helpful with whatever I happen to want. I have also found the products to be very competitive in price and value. I will continue to do business with MGEPC. Keep up the good work!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-05-24

"All orders have shiped out on time and have had no returns on any of the systems I have ordered great company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-05-20

"My customers and myself have been very satisfied with the service and computers that I have recieved. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-11

"We are a business too, and needed to purchase a large quantity of computers in a short amount of time. We've been burned in the past by online sales companies, but when we ordered from MGE we were VERY pleased. Alex and his staff worked with our unique financing situation and were patient with us when trouble arose with our order. If this kind of service continues, we can say that MGE will definitely be a customer of ours many more times in the future. A+++ Seller in our books!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-28

"Systems were very well built. Misha the sales rep was very helpful and thorough.I was very happy with the product. I will shop here again."

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Is consumer focused

Verified
5/5

2004-04-23

"I had just ordered my first computer over the internet....leary... after going through a few sites to compare parts and services i ended up on MG electronics... very elaborate builder with the most different parts available out of the 5 that i checked.. impressed. So i order my computer and in the first 24 hrs. i was contacted telling me that there was a problem... conserned. I find out that my case was one color and all the parts that i ordered were different. Instead of putting the computer toghether mismatching, the waited to have ME tell them what I wanted. If any one is looking on line for there first computer that isnt out of a store, or in my case the first one that I didnt build my self.. this site is the one to start with. Purchasing and Customer service was THE BEST.... No pain what so ever. Will have my computer in 5-7 days ) CANT WAIT!"

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Overall quality of the company